Accounting Services Associate 2
Conduent
Accounting Services Associate 2
Conduent
BPO and digital solutions provider
Job Description
This roles primary responsibility is the end to end commission process with the goal of ensuring that commissions are paid accurately and on time. Additionally, it would include processing statements and invoices, make urgent payments or make changes to existing invoices, auditing and ad-hoc reporting.
Responsibilities:
Understand and apply Accounts Payable processes, policies, procedures and internal control standards.
Calculate commission payments accurately and ensure to pay on time in compliance with procedures
Partner with customers to research and satisfactorily resolve compensation related inquiries
Manage all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories
Analyse and adjust transactions to ensure accuracy per plan eligibility guidelines
Research and resolve rejected invoices from processing.
Assist with any voucher issues that need to be resolved in order to expedite payment exceptions, recycle, approval issues etc.
Source the data from various sources and work on several reports
Qualifications and Experience:
Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.
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