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Providence

Not-for-profit health system with hospitals

Director Quality Improvement

Business OperationsConfirmed live in the last 24 hours
Full-timeNapa, CA, USA$83.21 - $131.38 /hrIn-person

About the Job

Requirements

  • A Master's Degree in a clinical field, such as Nursing or an equivalent field.
  • Five years of experience in Performance Improvement and leadership of quality programs.
  • Strong knowledge of data management and analytics, with proficiency in Microsoft Office.
  • Training in change management, team dynamics, and facilitation.
  • Excellent verbal, written, and presentation communication skills.

Responsibilities

  • Plan, design, direct, and execute performance improvement work aligned with the Value Triple Aim of quality, service, and cost excellence.
  • Partner with physician, clinical, and operational leaders to develop infrastructure, reporting mechanisms, and strategies supporting performance improvement and organizational goals.
  • Prepare and coordinate resources needed to achieve regulatory compliance with the CMS Conditions of Participation Quality Assessment and Performance Improvement Plan and annual evaluation, as well as The Joint Commission standards.
  • Plan and manage quality initiatives that reduce risk, improve patient safety, and enhance quality outcomes.
  • Establish and annually review a quality plan and procedure, promoting transparency from the bedside to the board.
  • Initiate a patient safety program consistent with a high-reliability organization approach.
  • Assure compliance with regulatory standards and integrate them into performance improvement plans.
  • Use data-driven insights to identify key interventions and make informed decisions.
  • Develop a knowledge-rich environment supporting continuous improvement and transparency.
  • Demonstrate sustainable progress on improvement priorities and report progress to executive leadership and governing bodies.
  • Collaborate with data analytics teams to provide service line leaders with actionable data.
  • Oversee submission and validation of nursing and clinical outcomes data to national programs.
  • Evaluate patient experience impact and develop improvement plans to enhance national rankings.
  • Coordinate with data teams to ensure comprehensive and accurate external data reporting.
  • Provide strategic oversight for organizational performance and ensure performance improvement strategies are implemented.

Desired Qualifications

  • Experience collaborating across multiple hospitals.
  • National certification in performance improvement, such as Lean Six Sigma or Certified Professional in Healthcare Quality.

About the Company

Providence

Not-for-profit health system with hospitals

Providence Health & Services is a not-for-profit healthcare system operating 51 hospitals and over 1,000 clinics in seven western states, offering outpatient care, hospital care, home health, hospice, substance abuse programs, and mental health services. Care is delivered by about 122,000 caregivers, with revenue from patient services reinvested into ongoing care and community programs, all rooted in faith-based values. It differentiates itself by reinvesting earnings into care and community services rather than distributing profits, and by leveraging a large, integrated network to pursue scale and efficiency. Its goal is to strengthen financial stability while expanding access and quality of care for diverse communities.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Renton, WA
Founded
1859

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