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Mentor Technical Group

Maintains compliant facilities for life science firms

Facilities Director - R&D Site

Full-Time
No salary listed
Expert
Bachelor's
Boston, MA, USA
In Person
Facilities OperationsFacilities Management

About the job

Requirements
  • At least 10 years of experience managing plant utilities and facilities operations.
  • At least eight years of hands-on utilities and facilities maintenance experience with full responsibility for business operations, including planning, budget administration, contracting, and cost-saving initiatives.
  • Experience as a skilled senior manager with pharmaceutical engineering, compliance, and safety responsibilities.
  • Strong operational experience in a challenging environment.
  • Knowledge and experience in pharmaceutical, medical device, or biotechnology manufacturing.
  • Willingness to work irregular hours, rotating shifts, weekends, and holidays when needed.
  • Ability to use hands to finger, handle, feel, or operate equipment, tools, or controls; stand, walk, talk, hear, sit, climb, balance, stoop, kneel, crouch, crawl, and smell.
  • Ability to lift or move 25–35 pounds and occasionally lift or move up to 50 pounds.
  • Close, distance, and color vision; depth perception; and ability to adjust focus.
  • Ability to work in weather conditions, near moving mechanical parts, and in wet or humid conditions; exposure to fumes, electrical shock risks, ladders, high places, small spaces, and moderately loud noise.
Responsibilities
  • Participate in strategic planning and day-to-day operations for buildings and premises, including procurement, budget administration, and contract management.
  • Provide technical support and advice to ensure operational activities comply with corporate and government policies and regulations cost-effectively and within customer-established timelines.
  • Manage technical issues and problems appropriately and efficiently.
  • Determine schedules, sequences, and work assignments based on work priority, equipment quantity, and personnel skills.
  • Monitor work areas and examine tools and equipment for unsafe conditions or violations of procedures or safety rules.
  • Monitor employees' work levels and review work performance.
  • Counsel employees about work-related issues and help correct job-skill deficiencies.
  • Manage the employee timekeeping equipment and software process.
  • Requisition materials and supplies, including tools, equipment, and replacement parts.
  • Understand customer needs and expectations, anticipate project barriers, and communicate them promptly.
  • Ensure service quality by reviewing completed work and documentation, obtaining client feedback, and monitoring project status against client requirements.
  • Issue performance review reports to supervised employees and monitor the process for direct reports.
  • Create and develop customer relationships and new business opportunities.
  • Promote strong relationships with clients through open dialogue, trustful communication, and professional conduct.
  • Alert management to identified problems and recommend improvements.
Desired Qualifications
  • A bachelor's degree in engineering, science, or a related field is preferred.

About the company

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Mentor Technical Group

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Mentor Technical Group supplies engineering and technical services to life science companies that need reliable, compliant facilities. Its specialists check the accuracy of manufacturing instruments and support the systems used to run regulated operations, linking practical work with the records clients need for quality oversight. The company also advises on environmental and workplace safety programs and helps clients improve how their facilities operate. Manufacturers engage Mentor for technical consulting and outsourced support, drawing on specialist teams for individual projects or continuing service needs. Founded in 2000, Mentor Technical Group is headquartered in Caguas, Puerto Rico.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2000

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Simplify's Take

What believers are saying

  • Retirement eligibility arrives early: Mentor advertises access to its 401(k) plan after three months.
  • Staff development has a named program: Mentor advertises additional training and certifications alongside its Employee Development Program.
  • Client work extends across equipment lifecycles: Mentor's asset programs cover commissioning, ongoing maintenance and eventual decommissioning.

What critics are saying

  • Field service entails exposure: Mentor's Oregon engineer posting warns of fumes, electrical shock and confined spaces.
  • Schedules change at short notice: Mentor's Carolina HVAC opening requires after-hours, weekend and holiday availability.
  • Entry requires specialist study: Mentor's Carlsbad calibration technician opening specifies an instrumentation engineering associate degree.

What makes Mentor Technical Group unique

  • Delivery uses its own staff: Mentor says it self-performs technical services while managing a specialist supplier network.
  • Supplier diversity includes a formal program: Mentor lists NMSDC Corporate Plus among its memberships and certifications.
  • Pipettes have specialist testing options: Mentor lists both photometric and gravimetric systems in its metrology laboratories.

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