Full-Time

Subject Matter Expert for B2C Sales Software

Director

Updated on 4/25/2024

Regal

51-200 employees

AI-enabled B2C sales platform optimizing engagement

Senior

New York, NY, USA

Required Skills

Sales

Communications

Marketing

Requirements

8+ years experience in business development, sales, sales engineering, solutions engineering, or other related roles
Experience selling omnichannel contact center software and Dialers
Experience in B2C SalesTech, MarTech, and/or Marketing Automation
Expertise in customer C-level sales and marketing stakeholder management
Ability to work cross-functionally internally with Product and Marketing
Passion for tech and ability to impact business for customers
Prior experience in a startup technology company
Strong communication skills
Ability to explain technical concepts to non-technical people
Experience in New York City, San Francisco, or Boston

Responsibilities

Partner with Account Executives to provide subject matter expertise on customer calls
Provide insight to ensure product management and marketing efforts support the company’s overall financial and operational strategies and goals
Possess core knowledge of the product and engage Sales team where deep product expertise is required
Maintain competitive intelligence around key strengths and weaknesses of other products
Schedule and attend sales calls or in-person meetings

ABOUT US:

Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including Kin, Ro, Angi, Ethos, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue.

Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in ‘18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal’s company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

Regal.io is actively looking to hire a Subject Matter Expert for B2C Sales Software, Director for our team! This is a unique role that will sit on the sales team and work with Marketing, Sales and Product to craft the right narrative, prioritize the right features and work with complex customers to show them the value of Regal. You’re looked at not just as an expert on contact center software, B2C sales automation and B2C marketing automation, but as someone who will be critical in communicating that expertise to our customers.

RESPONSIBILITIES:

Partner with Account Executives to provide subject matter expertise on customer calls
Provide insight to ensure product management and marketing efforts support the company’s overall financial and operational strategies and goals
Possess core knowledge of our product and engage Sales team where deep product expertise is required to drive to a close with prospects
Maintain competitive intelligence around key strengths and weaknesses of other products
Schedule and attend sales calls, or in-person meetings

ABOUT YOU:

8+ years experience in business development, sales, sales engineering, solutions engineering, or other related roles (plus if some of it has been in enterprise)
Must have experience selling omnichannel contact center software and Dialers. Experience in B2C SalesTech, MarTech and/or Marketing Automation a plus.
Expertise in customer C-level sales and marketing stakeholder management
Able to work cross-functionally internally with Product and Marketing
A passion for tech and an ability to translate that passion to impact business for our customers
Prior experience in a startup technology company is a plus
Strong communication skills; ability to explain technical concepts to non-technical people and think outside of the box

BENEFITS & PERKS:

Competitive compensation packages, including early stage equity
401k plan
Flexible PTO & 11 paid holidays
Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
Paid parental leave
Growth Mindset learning and development stipend
Happy hours, team outings, & annual offsites!
Pre-tax commuter benefits
Complete laptop workstation
& more!

POSITION LOCATION & OFFICES:

This position is available in New York City, San Francisco & Boston.

We have offices in NYC (HQ- NoMad) & Boston (Downtown/Financial). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.

Regal

View

Website

View Company Profile

Regal is focused on revolutionizing the outbound contact center space with its AI-enabled B2C sales platform. By integrating multi-channel communication, including phone, SMS, email, and chat, the company enhances ROI-positive interactions and drives revenue growth. The dedication to offering personalized conversational experiences backed by real-time customer behavior analysis allows for streamlined customer engagement, making it a leading choice for professionals looking to advance in a tech-driven environment.

Company Stage

Series A

Total Funding

$65.6M

Headquarters

, New York

Founded

2020

Growth & Insights

Headcount

6 month growth

↓ -7%

1 year growth

↓ -17%

2 year growth

↑ 60%

Benefits

Early stage equity

Flexible PTO

401k Plan

Medical, dental, & vision insurance

Paid parental leave

Happy hours, team outings, & quarterly off/onsites

Pre-tax commuter benefits

Complete laptop workstation