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La-Z-Boy

Manufactures and retails residential furniture

Sales Consultant

Retail SalesPosted on Nov 12
Full-timeGilbert, AZ, USA$60k - $100k /yr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Vocational or technical training in a field of study is required.
  • Strong interpersonal skills to communicate effectively, build rapport, and positively influence are required.
  • The ability to bend, lift, and stand for long periods is required.
  • Reliable transportation to drive to customer homes is required.
  • Candidates must meet the qualifications in the company’s Driver Management Program if the role requires driving for its key responsibilities.

Responsibilities

  • Provide professional customer service to current and future customers.
  • Drive sales by contributing to store sales goals through selling furniture, accessories, and services.
  • Complete sales paperwork and resolve customer service issues in a timely manner.
  • Attend and participate in company training and store meetings.
  • Assist in training, coaching, and developing new peers on product knowledge and the selling process and skills to achieve store sales goals.
  • Accurately complete order information, collect deposits and fees, maintain orderly customer records, and research customer payments and deliveries.
  • Follow company procedures and policies, including policies on harassment, attendance, sales procedures, and customer interactions.
  • Perform a minimum number of house calls to customer homes.
  • Maintain a sales average consistent with company standards.

Desired Qualifications

  • Previous selling experience and the ability to close a sale are strongly preferred.
  • Organizational and problem-solving skills are preferred.
  • Understanding of and ability to work with computer technology are preferred.

About the Company

La-Z-Boy

Manufactures and retails residential furniture

La-Z-Boy is a U.S. furniture maker and retailer focused on residential pieces, especially recliners and upholstered furniture. It designs, manufactures, imports, exports, and distributes its products in a vertically integrated operation, giving it tight control over quality and branding. The company runs a large chain of La-Z-Boy Furniture Galleries and sells through its stores and other retailers, combining in-house manufacturing with direct-to-consumer retail. Its approach centers on delivering comfortable, personalized, and stylish home furnishings to households in the United States, Canada, and abroad. What sets it apart is its scale and integration: owning both the production and a substantial single-branded retail network helps ensure a consistent brand experience across markets. The company’s goal is to provide reliable, comfortable furniture for homes while expanding its brand presence through direct retail and partner channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Monroe, LA
Founded
1927

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