Quality Inspector Trainer
About the job
- A high school diploma or GED and 7 years of related experience; any degree and 5 years of related experience; or 9 years of experience in a related field.
- Ability to drive standard and automatic transmission vehicles.
- A valid driver's license is required.
- Excellent communication and interpersonal skills; strong technical aptitude; body, paint, and mechanical repair knowledge; mastery of unibody and full-frame vehicles; and good organizational skills.
- Ability to multitask, follow directions, and take instructions; basic computer skills.
- Successful completion of the Manheim ICP Inspector Level IV written and field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations, and Frame Merit Certifications.
- Ability to stand, walk, or sit for prolonged periods; bend, stoop, squat, or kneel; lift and hold at least 10 pounds at waist level for an extended period; and lift up to 30 pounds.
- Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not accepted.
- Must pass a pre-employment drug test.
- Maintain an understanding of automotive industry inspection concepts and methodologies.
- Serve as a senior-level Inspector and subject matter expert on inspection processes and methodologies.
- Review inspection reports, identify material issues, and recommend steps to secure positive auction results.
- Support 4Ts with Inspector training, ensuring team members have the requisite knowledge and hands-on training.
- Inspect vehicle equipment and options, documenting damaged, missing, or inoperable equipment.
- Engage with the VE Leader and customers to understand questions, issues, and concerns.
- Ensure customer complaints are addressed effectively and promptly.
- Communicate customer needs and suggestions for changes that will improve customer service and better meet customer needs.
- Conduct new-hire training and weekly group training sessions.
- Facilitate ICP Level Testing for the inspection team.
- Complete weekly audits on inspectors and conduct one-on-one coaching sessions on physical audit results.
- Review audit reports for quality trends and address them with the Inspection Team.
- Maintain all Manheim training certifications and conduct training certification for Inspectors.
- Maintain knowledge of the image Standard Operating Procedure to promote image quality.
- Train staff based on audit, policy loss, and arbitration trends.
- Perform other duties as assigned by management.
About the company
Cox Automotive provides a full range of digital marketing, retail, financial, and wholesale solutions for the automotive industry. Its offerings span the vehicle lifecycle, from shopping and purchasing to maintenance and resale, delivered through a family of brands that offer tools to build inventories, capture and nurture leads, speed up transactions, and manage financing and wholesale distribution. The company’s platforms work by delivering integrated, end-to-end digital tools that dealerships and other automotive stakeholders can use to attract buyers, close deals, and optimize ROI. Unlike many competitors that focus on a single segment, Cox Automotive combines marketing, retail, financing, and wholesale services under one umbrella, enabling a cohesive ecosystem. The goal is to help clients improve efficiency and profitable growth while transforming how people buy, sell, own, and use cars.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
1898
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Simplify's Take
What believers are saying
- September 24, 2026 raised 2026 new-vehicle forecast to 16.1 million units.
- September 3, 2026 Nova Credit integration speeds Dealertrack funding and reduces fraud.
- August 5, 2026 Secure Vehicle Transfer adds geofenced credentialing, strengthening Central Dispatch adoption.
What critics are saying
- March 19, 2026 injunction against Super Dispatch proves Central Dispatch faces fierce, expensive competition.
- WARN notices cite 4,193 layoffs since 2020, including Bel Air cuts in June 2026.
- A fraud or credential breach inside Central Dispatch would erode trust and poison volumes.
What makes Cox Automotive unique
- June 2026 Fullpath adds AI-native CDP to Cox’s dealer ecosystem and first-party data.
- Central Dispatch listed over 20 million vehicles in 2025, dominating U.S. auto transport.
- Navigator unifies vAuto, Xtime, VinSolutions, Dealertrack, Manheim, and Ready Logistics workflows.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Paid Holidays
- Parental Leave
- Bereavement Leave
- Paid Vacation
- Wellness Program
- Hybrid Work Options