U

University of Miami

Research university in Coral Gables, FL

Medical Assistant 3

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBoca Raton, FL, USANo salary listedHybrid

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Graduation from a Medical Assistant educational program or equivalent program is required.
  • An approved Medical Assistant certification is required: Certified Medical Assistant (American Association of Medical Assistants), Registered Medical Assistant (American Medical Technologists), Certified Clinical Medical Assistant (National Healthcare Association), National Certified Medical Assistant (National Healthcare Association or National Center for Competency Testing), or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
  • An active American Heart Association Basic Life Support certification for healthcare providers is required.
  • Florida HIV/AIDS Healthcare Professional Continuing Education certification is required.
  • A minimum of 4 years of previous experience is required.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to use office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills for interacting with colleagues and stakeholders.
  • An appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

  • Assist medical providers with multi-skilled tasks and support patients' healthcare management and clinical procedures in a culturally competent manner using evidence-based quality, safety, and service standards.
  • Provide hands-on patient care under the direct supervision and responsibility of a licensed physician, while adhering to regulatory requirements, standards of care, and institutional policies and procedures.
  • Recognize and respond to emergencies and demonstrate professional, ethical, and legal standards of practice.
  • Monitor quality of care and help maintain a compassionate and healing environment.
  • Use creative methods to support patients' individual needs and respect their spiritual beliefs, faith, and practices.
  • Build trusting relationships with patients and families by fostering a healing climate, being present, identifying and managing discomfort, and providing emotional support.
  • Prioritize and integrate multiple requests and work expectations by completing tasks safely, professionally, and on time; communicate clearly and promptly with patients, families, and team members; and seek assistance when needed.
  • Participate in unit or clinic programs and meetings, contribute to team building and positive morale, and use constructive conflict-resolution skills.
  • Use available technology for communication, documentation, and locating relevant information about clinical situations, diagnoses, and treatments.
  • Maintain clinical knowledge and competencies, pursue professional development, and keep knowledge current for the assigned patient population and duties.
  • Comply with state and federal regulations, including the Health Insurance Portability and Accountability Act, and follow applicable clinical scope-of-practice standards, guidelines, rules, regulations, protocols, and standards of care.
  • Give and receive focused constructive feedback and guidance in a manner that supports growth and self-esteem.
  • Follow ethical behavior and therapeutic communication standards and protect patient privacy.
  • Prepare treatment and examination rooms with appropriate supplies, instruments, and materials, and assist providers with physical examinations as directed.
  • Apply medical and surgical asepsis; prepare patients for physician care by providing basic instructions and information about examination procedures.
  • Perform vital signs, electrocardiograms, and phlebotomy, and document in patient medical records.
  • Clean and sterilize medical instruments while following sterile technique.
  • Schedule patients for tests and complete required laboratory forms.
  • Maintain accurate and complete patient records and documentation; order, stock, and inventory supplies; and assist with clerical duties.
  • Follow University and unit-level policies and procedures and safeguard University assets.

About the Company

University of Miami

Research university in Coral Gables, FL

The University of Miami is a private research university focused on education, discovery, and service, with undergraduate, graduate, and professional programs.

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