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Integrated Dermatology

Dermatology practice management network

Customer Service Specialist

Full-TimePosted on 10/26/2026
No salary listed
Entry
Boca Raton, FL, USA
RemoteRemote role; ATS lists Boca Raton, Florida.
Customer Experience & SupportCustomer Support

About the job

Requirements
  • Excellent written communication.
  • Phone etiquette.
  • Problem-solving ability.
  • Proficiency in Microsoft Excel.
  • Ability to work independently.
  • Keen attention to detail.
  • Healthcare experience.
  • Ability to use multiple programs simultaneously.
  • Customer service experience within the healthcare industry is required.
  • Ability to interpret and explain an Explanation of Benefits (EOB).
  • A high school diploma or equivalent is required.
Responsibilities
  • Answer 40–50 inbound calls per day.
  • Take payments.
  • Update demographics.
  • Provide claim status information.
  • Explain copays and deductibles.
  • Meet productivity and key performance indicator metrics.

About the company

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Integrated Dermatology

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Integrated Dermatology is a dermatology practice partner that supports physician-led medical, surgical, and cosmetic dermatology groups. The organization provides operational infrastructure such as recruiting, finance, marketing, compliance, and practice management. Its model lets local practices retain clinical leadership while participating in a broader dermatology network. The company belongs to physician-practice management, pairing centralized business infrastructure with locally delivered clinical care for practices, physicians, and patients seeking medical treatment, surgical procedures, or cosmetic dermatology services. Central services are designed to support practice growth without replacing physician leadership.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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