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AdventHealth

Integrated health system delivering whole-person care

Care Management Supervisor RN

Medical, Clinical & VeterinaryPosted on Nov 9
Full-timeOrange City, FL, USA$71.4k - $132.8kIn-person

About the Job

Requirements

  • Knowledge of medical necessity for appropriate patient status and level of care.
  • Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines.
  • Ability to lead others effectively while maintaining appropriate compliance.
  • Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning.
  • Ability to manage multiple tasks and prioritize level of importance.
  • Critical thinking skills.
  • Customer service skills.
  • Ability to implement process improvement processes.
  • Experience with PC applications and development of reports.
  • Ability to negotiate optimal resolution of issues.
  • An Associate's degree in Nursing is required.
  • At least 1 year of experience in direct care management is required.
  • At least 2 years of front-line nursing experience are required.
  • A Registered Nurse (RN) license is required.

Responsibilities

  • Supervise daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns.
  • Implement corporate Care Management strategies in collaboration with facility management.
  • Participate in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
  • Provide discharge planning and progression of care expertise to the interdisciplinary team.
  • Use reports and dashboards to monitor the accuracy of care manager team documentation and compliance with regulations.
  • Facilitate care conferences for complex transitions and placements as needed.
  • Participate in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
  • Report pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
  • Address patient, staff, physician, and department complaints and follow up with timely communications and escalations.
  • Participate in hiring, onboarding, educating, evaluating, and mentoring staff.

Desired Qualifications

  • Ability to engage in complex clinical decision-making.
  • Strong professional verbal and electronic communication.
  • Ability to analyze, evaluate, and monitor data.
  • Ability to foster positive interdisciplinary team relations and encourage employee engagement.
  • Ability to work independently and/or as part of a team.
  • A Bachelor's degree in Nursing is preferred.
  • Accredited Case Manager (ACM) certification is preferred.
  • Certified Case Manager (CCM) certification is preferred.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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