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JP Morgan Chase

Runs a consumer bank and an investment bank

Digital Website Channel Manager Senior Associate

Program ManagementConfirmed live in the last 24 hours
Full-time$93.1k - $135kIn-person

About the Job

Requirements

  • Demonstrate 4 or more years of experience in digital marketing delivery, campaign execution, website program or project management, or related roles.
  • Have experience managing vendors or agencies and website design or development projects, including timelines, quality control, and issue resolution or escalation.
  • Execute detailed delivery while adhering to defined processes, approvals, and strict controls.
  • Communicate and collaborate effectively and influence and partner across Marketing, Product, Analytics, and Legal/Regulatory/Compliance.
  • Manage multiple projects and deadlines in a fast-paced environment.
  • Have a bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent experience.

Responsibilities

  • Own end-to-end delivery for Local listing (Advisor, Office, Branch) website initiatives, from intake and requirements through creative development, build, launch readiness, and ongoing optimization.
  • Coordinate cross-functional delivery across Marketing, Field Marketing, Design, Data & Analytics, Product, Technology, and channel execution partners to ensure pages are compelling, accurate, on-brand, and trackable.
  • Partner with internal stakeholders, product marketing partners, and design partners to develop and implement optimizations across the ecosystem.
  • Manage agency and vendor relationships supporting content creation, website development, and design, including scoping, timelines, launch readiness, issue escalation, and process improvement.
  • Navigate required workflows, systems, and controls to secure appropriate approvals and ensure compliant delivery.
  • Provide clear stakeholder updates, highlighting results, risks, dependencies, and opportunities for continuous improvement.
  • Execute initiatives including the development of new digital experiences across chase.com, building new capabilities and functionalities, and testing digital experiences.
  • Ensure the digital experience is client-centric from start to finish.

Desired Qualifications

  • Have experience in financial services or investment marketing.
  • Have agency-side experience supporting campaign or digital experience development and execution.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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