S

Scalable

Digital care platform scaling healthcare delivery

Junior Lifecycle Operations Manager - Italian speaking

Full-Time
No salary listed
Mid
Bachelor's
Munich, Germany
Hybrid
Operations & Logistics

About the job

Requirements
  • Completed vocational training or a completed degree.
  • Fluent Italian and German, both at least C1 level, and good spoken and written English.
  • Experience in finance, banking, or insurance is an advantage.
  • Ability to analyze and solve complex problems.
  • Strong affinity for capital-market products and digital solutions.
  • Friendly, solution-oriented working style.
  • Ability to work conscientiously and with attention to detail under time pressure.
Responsibilities
  • Independently process and monitor business-critical processes such as estates, powers of attorney, garnishments, insolvencies, and complaint management.
  • Serve as the primary contact for communication with notaries, heirs, authorities, and courts in the Italian market, while also supporting matters in the German market.
  • Coordinate all steps to resolve complex inquiries, analyze their causes, and ensure structured, sustainable handling.
  • Monitor strict compliance with legal requirements in Italy and Germany and internal policies to proactively minimize operational risks.
  • Work closely with internal stakeholders to improve cross-border workflows and reduce potential errors through digital solutions.
  • Use feedback from international customers to identify opportunities to optimize the product and country-specific processes.
Desired Qualifications
  • Experience in finance, banking, or insurance is an advantage.

About the company

Scalable Care is a digital care platform that uses conversational AI and automation to help organizations deliver healthcare at a larger scale. The system automates routine interactions and workflows to boost the capacity of healthcare teams, create additional revenue streams, and improve patient outcomes. It works by integrating AI-driven chats and automated processes into care delivery, enabling tasks such as triage, scheduling, follow-ups, and other frontline duties to be handled more efficiently. What sets it apart from competitors is its explicit focus on scalable workforce enablement and revenue growth through AI-powered automation, rather than just offering a single tool or interface. The goal is to empower organizations to expand their healthcare capacity, increase earnings, and achieve better health results for patients.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

2019

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Simplify's Take

What believers are saying

  • Scalable raised €155 million on February 5, 2026, extending its runway.
  • August and September 2026 launches added AI trading, fixed-term deposits, and a Milan branch.
  • Scalable World ETF assets topped €700 million, proving product-led distribution momentum.

What critics are saying

  • Revolut, Trade Republic, and bank brokers compress margins on savings and brokerage fees.
  • BaFin and ECB supervision intensify compliance costs after the September 2025 banking license.
  • If deposit-led growth stalls, Scalable remains a regulated commodity broker, not a category winner.

What makes Scalable unique

  • Scalable Capital became a full bank in September 2025, blending brokerage and deposits.
  • Its European Investor Exchange launched in December 2024, reducing dependence on external venues.
  • Agentic Investing opened to ChatGPT, Claude, and Grok on August 25, 2026.

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Benefits

  • Relocation Assistance
  • Professional Development Budget
  • Commuter Benefits