Food Service Associate

Description

***Eligible for $300.00 sign-on bonus**

The Food Service Associate is responsible for the proper and efficient operation of their shift duties, which include delivering exceptional customer service, producing menu items, operating and maintaining food service equipment in a safe manner, and abiding by all food service and health regulations. The food service associate duties also include cleaning and maintaining the store’s appearance.

Specific Responsibilities:

• Performing all job duties with a customer-centric mindset. Customer service should always be the Food Service Associate’s top priority.
• Is able to handle all customer complaints and issues, and knows when to escalate a situation that is out of their authority.
• Performs job duties in accordance with all company policies.
• Compliance with all safety rules, reinforcing them in the kitchen with other associates.
• Prepares custom food orders in compliance with company standards and procedures.
• Stocks and replenishes the shelves, coolers, refrigerators and freezers as needed and instructed.
• Receiving and inventory control of all inventory items, properly using waste reports to help influence future orders.
• Keeps food service area clean and in compliance with state and company health guidelines.
• Knows where to find information like pricing, portion controls, preparation procedures, etc.
• Is able to operate all food service equipment and keep it clean and safely operational.
• Any other duties assigned by food service or store manager. Cross training with convenience store or car wash may be requested.

Compensation:

Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is:

PAY- $16.00-$19.00 Per hour

About us:

Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do” and “Be Resourceful.” J

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

Requirements

Minimum Requirements:

• Basic knowledge of food safety. Additional food safety training will be provided by the company.
• Possess exceptional customer service skills.
• Interact well with their coworkers.
• Above average cleanliness skills.
• Possess good organizational skills.
• Willingness to adhere to all appearance, cleanliness, and dress code guidelines.
• Ability to work in a fast-paced environment.

Availability:

Availability must be flexible regarding hours and days of the week. Work weeks will generally consist of weekends and holidays. Travel flexibility is preferred.

Job Environment:

While performing the duties of this job, the employee is regularly required to stand, reach, bend, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.