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AdventHealth

Integrated health system delivering whole-person care

GI Office Supervisor

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOcala, FL, USA$19.96 - $37.11In-person

About the Job

Requirements

  • Proficiency and current working knowledge of Microsoft Outlook, Excel, Word, PowerPoint, and the Internet.
  • Proficiency in English.
  • Ability to adapt to changes in the work environment.
  • Written and verbal communication, interpersonal, and organizational skills.
  • Self-motivation, persistence, time management, and discernment when prioritizing projects and daily workload.
  • Knowledge of The Joint Commission requirements and local, state, and federal regulations.
  • Knowledge of ICD-10 and CPT coding, CMS, The Joint Commission, and corporate quality indicators.
  • Ability to greet patients and answer telephone calls professionally, pleasantly, and helpfully.
  • Ability to speak clearly and concisely and to read, understand, and follow oral and written instructions.
  • Knowledge of Microsoft Email, Word, and Excel, and ability to type 40 words per minute accurately.
  • Knowledge of medical practice operations.
  • Interpersonal skills to function as a liaison among physicians, clinical and clerical staff, patients, and family members.
  • Knowledge of physician office policies, procedures, and equipment.
  • Ability to work in a fast-paced environment, exercise judgment and initiative, prioritize and coordinate several tasks simultaneously, and maintain a professional and helpful demeanor.
  • Ability to listen compassionately and use effective problem-solving and critical-thinking techniques to address concerns from patients and employees without appearing judgmental.
  • Knowledge of medical technology and terminology, front office tasks and systems, and organizational policies and procedures.
  • High school graduation or equivalent.
  • At least 2 years of experience.
  • Experience in a lead role in a medical setting or as a physician office manager.
  • Experience managing multiple practices or specialty practices.
  • Basic Life Support (CPR) certification.
  • One of the following medical assistant credentials: CMA, CMAC, RMA, NCMA, CCMA, or NRCMA.

Responsibilities

  • Prepare and track data reflecting turnaround time and test results.
  • Prepare and present timely employee evaluations and coordinate completion of employee competencies.
  • Prepare, update, and track department schedules, including on-call schedules, to ensure adequate staffing coverage.
  • Interpret and enforce appropriate policies and procedures.
  • Ensure staff compliance with local, state, and federal regulations and maintain medical records in compliance with HIPAA requirements.
  • Maintain current Policies and Procedures manuals and ensure the office meets Safety and Infection Control standards.
  • Act as a liaison for patients and staff, respond to concerns, assist with physician credentialing, and provide reports and statistics as requested.
  • Manage the physician affiliate office or department to ensure cost-effective and efficient operations while providing high-quality care.
  • Review billing practices regularly to ensure appropriate physician and office reimbursement.
  • Assist in preparing the annual budget and review and analyze Responsibility and Expense Detail Reports.
  • Take corrective action to address negative variances and assign payables and credits against budget categories.
  • Ensure the accuracy and timeliness of Accounts Receivable and Accounts Payable, including the security of money.
  • Perform other duties as assigned.

Desired Qualifications

  • Certified Medical Office Manager (CMOM).

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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