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Richemont

Luxury-goods holding company acquiring maisons

Sales Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • A Master's degree or equivalent level of education is required.
  • Extensive experience enabling the job holder to handle the majority of situations and advise others is required.
  • Experience in general supervision of more junior colleagues is required.
  • The role requires the ability to develop relationship-management plans for complex potential customer accounts and engage decision-makers and influencers.
  • The role requires the ability to set objectives for sales calls, tailor presentations, gather and analyze relevant information, and secure agreement on customer requirements.
  • The role requires the ability to configure complex product-and-services solutions and contractual terms, present solutions, negotiate agreements, and review sales proposals that deviate from standard terms.
  • The role requires expertise in technology, policy, regulation, or operational management, along with an in-depth understanding of current and emerging external regulations and industry best practices.
  • The role requires maintaining external accreditations and continuing professional development.
  • The role requires conducting activities in accordance with the company's diversity and inclusion guidelines.

Responsibilities

  • Manage a sales channel, such as direct, online, or retail sales.
  • Develop and implement channel sales strategies aligned with overall business objectives.
  • Identify new business opportunities, set sales targets, and monitor performance metrics to ensure the channel meets or exceeds sales goals.
  • Manage relationships with channel partners, negotiate contracts, and provide training and support to enable partners to sell the organization's products or services effectively.
  • Develop and implement relationship-management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers, enable two-way information flow, and resolve issues.
  • Set clear objectives for each sales call; develop and deliver presentations tailored to decision-makers' and influencers' interests, needs, issues, and concerns; gather and analyze relevant information; and secure agreement on customer requirements.
  • Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
  • Configure complex product-and-services solutions and associated contractual terms to meet customers' mid- to long-term needs, incorporating input from relevant internal specialists.
  • Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, review and authorize team members' sales proposals that deviate from standard terms, and escalate issues to senior management as necessary.
  • Manage and deliver pricing and terms projects, negotiating pricing and terms with external strategic partners.
  • Control specific segments of the organization's business performance metrics and ensure strategic alignment with financial goals and objectives.
  • Manage a portfolio of contracts and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
  • Oversee implementation and maintenance of the CRM system within the area of responsibility and communicate opportunities for system improvement to enhance customer relationship management.
  • Implement and control compliance management for specific segments of the organization's external partners.
  • Develop product-education courses to meet identified needs, improve performance, and meet business requirements.
  • Act as a subject matter expert in technology, policy, regulation, or operational management for the team.
  • Maintain external accreditations and knowledge of current and emerging regulations and industry best practices through professional development, conferences, and specialist media.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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