Full-Time

Agent de registre bilingue/Bilingual Registry Agent

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Confirmed live in the last 24 hours

Autotrader.ca

Autotrader.ca

501-1,000 employees

Digital solutions for used car dealers

Automotive & Transportation
Enterprise Software

Entry, Junior

Ontario, Canada

Hybrid position in the greater Toronto area.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Post-secondary education
  • Strong attention to detail with an accurate typing of 40wpm
  • Strong verbal and written communication skills
  • Ability to multi-task, problem solve, research and follow instructions
  • Demonstrated ability to exercise appropriate analytical and judgment skills required in dealing with moderately complex procedures
  • Ability to perform under pressure; operational changes, high volume and tight deadlines
  • Knowledge of Provincial Real Property search
  • Knowledge of Provincial Corporate and Bank Act Services
  • Knowledge of relevant Provincial websites
  • Overall experience with MS Office and ability to navigate through website content and various applications
  • Customer Service experience an asset
  • Experience working in a fast-paced, performance based environment as asset
Responsibilities
  • Using internal/external applications, monitor queues, and process transactions within service level agreements and benchmarked processing turnaround times
  • Ensure queues are processed in priority sequence and that all processes and procedures are followed
  • Accurately process billing of client requests, adhere to client fee schedules and Government disbursements
  • Perform daily tasks and duties adhering to processing standards while maintaining accuracy
  • Adhere to practices and company compliance
  • Answer calls promptly and respond to clients in a professional manner
  • Participate in continuous improvement with focus on service excellence
  • Provide assistance to co-workers and clients as required, escalating issues, identifying efficiencies

Trader.ca operates in the automotive industry, focusing on the used car market by providing digital solutions for car dealers. Their products include marketplace listings, web solutions, web traffic analytics, inventory management, and conversion tools, all designed to help dealers improve their online presence and streamline operations. Unlike many competitors, Trader.ca emphasizes simplicity in its offerings, encouraging dealers to focus on sales without being overwhelmed by complex tools. The company operates on a subscription-based model, allowing dealers to access various services for a recurring fee, while also generating revenue through advertising and premium listings on its marketplace, autoTRADER.ca. Trader.ca's goal is to support car dealers in increasing their sales and managing their inventory effectively, backed by strong customer service and educational resources.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Trader.ca's acquisition of Collateral Management Solutions expands their service offerings, potentially increasing their market share and revenue streams.
  • The company's strong focus on customer support, including resources like videos and webinars, ensures dealers can maximize the platform's benefits, leading to higher customer satisfaction and retention.
  • The potential sale by Thoma Bravo could bring in new investment and strategic direction, further accelerating growth and innovation.

What critics are saying

  • The highly competitive nature of the digital automotive marketplace means Trader.ca must continuously innovate to maintain its edge.
  • Dependence on a subscription-based model could be risky if dealers find more cost-effective alternatives.

What makes Autotrader.ca unique

  • Trader.ca offers a comprehensive suite of digital solutions specifically tailored for car dealers, unlike competitors who may offer more generalized tools.
  • Their subscription-based model ensures a steady revenue stream and allows for continuous platform improvements, setting them apart from competitors relying on one-time sales.
  • The emphasis on simplicity and effectiveness, encapsulated in their motto 'Keep It Simple. Measure What Matters,' makes their platform user-friendly and highly efficient for dealers.

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