Host/Hostess

Job Description

The Host/Hostess works as a Front of House Team Member, providing superior hospitality in our Restaurant(s) by: Greeting guests with a smile, answering questions about various menu items, and serving beverages to Guests dining in the restaurant. Host/Hostess provides prompt and personalized service experience that ensures 100% satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Greets all visitors to the restaurant. Execute service as indicated by Standard Operating Procedures.

· Menu knowledge of all food, cocktail, liquor, wine and beer products to ensure the guest receives an enhanced experience. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

· Enhance the property’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

· Assist in maintaining general cleanliness of the entire Restaurant(s).

· Perform preparatory duties as assigned (e.g., polishing, folding, assist in table setup, ensure accuracy and details of reservations).

· Comply with all hotel, local, state and federal regulations to guarantee safe and proper food and alcohol service.

· Accurately handle cash & reconcile financials at the end of the shift as required.

· Coordinate activities with all departments to ensure that services are provided in an efficient and timely manner.

Qualifications

· Three to six months related customer service experience; or equivalent experience in a similar role.

· Able to demonstrate good verbal, written, and communication skills with attention to detail and interpersonal relationships with guests and employees.

Additional Information

The St. James Hotel is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check and drug screen.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)