Expeditors

Global logistics and freight forwarding services

Import Analyst

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeManaus, State of Amazonas, BrazilNo salary listedIn-person

About the Job

Requirements

Intermediate or advanced English proficiency is required.
Experience as a freight forwarding agent is required.
Knowledge of international logistics is required.
A degree in Administration, Logistics, Foreign Trade, or a related field is required.
Intermediate or advanced proficiency with Microsoft Office is required.

Responsibilities

Coordinate air, ocean, and Sea & Air operational processes and provide customer service while developing better process practices and technical skills within the import team.
Ensure smooth and timely freight-process flow.
Analyze shipment tax and commercial documentation.
Monitor and track shipments as needed.
Work with customers to organize shipments and exceed customer-service expectations.
Ensure documents are sent promptly to customers or customs brokers for customs purposes.
Comply with internal policies and procedures, including Operational Process Standards (OPS), and external government regulations or customer policies and requirements.
Contribute to and maintain good relationships with suppliers.
Understand customer procedures and keep them updated in the system.
Ensure all customers' standard operating procedures are followed and updated.
Understand departmental process flow and continuously identify areas for greater efficiency.
Communicate with overseas contacts and respond promptly to internal and external emails and requests.

Descrição da vaga

Atuar na coordenação de processos operacionais aéreos, marítimos e Sea & Air e atendimento ao cliente, bem como desenvolver melhores práticas processuais e habilidades técnicas dentro do time de importação.

Principais Responsabilidades:

Garantir um fluxo de processo de frete tranquilo e oportuno
Analisar as documentações fiscais e comerciais dos embarques;
Acompanhar e rastrear remessas conforme necessário
Interagir com nossos clientes na organização de suas remessas, superando as expectativas de atendimento ao cliente
Garantir que os documentos sejam enviados em tempo hábil ao cliente ou ao despachante para fins alfandegários
Estar sempre em conformidade com os regulamentos. Isso inclui políticas e procedimentos internos, como os Padrões de Processo Operacional (OPS) e regulamentos governamentais externos ou políticas/exigências do cliente.
Contribuir e manter um bom relacionamento com os fornecedores
Compreender os procedimentos dos clientes e mantê-los atualizados no sistema
Garantir que os procedimentos operacionais padrão de todos os clientes sejam seguidos e atualizados
Compreender o fluxo de processos do departamento, buscando constantemente áreas de maior eficiência
Comunicações com o exterior, respostas oportunas a e-mails e solicitações (internas e externas)

Qualificações

Inglês Intermediário / Avançado;
Experiência em Agente de Carga;
Conhecimento de logística internacional;
Graduação em Administração, Logística, Comércio Exterior ou áreas direcionadas
Pacote office intermediário ou avançado;

Informações adicionais

Benefícios

VT
VR + VA (Pluxee)
Plano de saúde com coparticipação
Plano odontológico
Seguro de vida
Auxilio creche
Wellhub

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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