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Ensono

IT transformation and cloud migration services

Senior CICS Systems Programmer

Full-Time
No salary listed
Senior, Expert
India
In Person
IT OperationsSystem Administration

About the job

Requirements
  • Eight or more years of experience in mainframe environments with CICS Transaction Server and related OEM software products
  • Self-motivated and able to work independently
  • Demonstrated ability to respond quickly and effectively to support requests from multiple clients
  • Must be able to multi-task and work under short deadlines and in high pressure situations
  • Excellent communication skills (written, verbal and presentations)
  • Ability to work as part of a team, as well as independently
  • Experience in installation/upgrade/customization of CICS Transaction Server and OEM products
  • SMPE Knowledge and experience
Responsibilities
  • Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products
  • Provide primary support for reported problems related to CICS TS and related OEM software products
  • Provide support on 24 x 7 x 365 basis across multiple time zones
  • Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products
  • Communicate to both customer and management the status of issues at intervals during resolution process
  • Maintain documentation of issue cause, action, and resolution in the designated problem tracking system
  • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date
  • In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans
  • Adhere to a schedule that efficiently manages resources and allows timely implementations
  • Follow ITSM change control procedures
Desired Qualifications
  • Self-motivated and able to work independently.
  • Demonstrated ability to respond quickly and effectively to support requests from multiple clients
  • Must be able to multi-task and work under short deadlines and in high pressure situations.
  • Excellent communication skills (written, verbal and presentations)
  • Ability to work as part of a team, as well as independently.
  • SMPE Knowledge and experience

About the company

E

Ensono

View
cbWebsite

Ensono provides IT transformation services for large organizations, helping modernize IT infrastructure, migrate to cloud platforms, and optimize operations through managed services and consulting. Its work covers mainframe modernization, cloud enablement, data architecture transformation, data center consolidation, and related advisory services. It differentiates itself by offering end-to-end enterprise-grade transformation, combining hands-on migration with ongoing managed services and advisory guidance, with a focus on moving mainframes to the cloud and redesigning data systems. Its goal is to enable faster, more reliable IT operations and greater business velocity by leveraging cloud and data capabilities, allowing clients to focus on their core business.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$76.2M

Headquarters

Chicago, Illinois

Founded

1969

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Simplify Jobs

Simplify's Take

What believers are saying

  • Marc Capri became president on June 1, 2026, tightening global sales and client execution.
  • Alisdair Wright joined as Europe managing director on January 13, 2026, accelerating UK expansion.
  • Snowflake collaboration and Azure cloud-connected mainframe deepen modernization pipelines across legacy enterprise accounts.

What critics are saying

  • Ensono's $250 million AI bet compresses margins before clients prove willingness to pay.
  • Employee counts slipped in 2026, signaling efficiency pressure despite headline growth.
  • If Ensono's AI tooling commoditizes, Kyndryl, IBM, and Accenture absorb enterprise renewals.

What makes Ensono unique

  • Ensono’s Envision Predictive Engine cut major incidents 22% and MTTR 50% by October 2025.
  • Ensono won Microsoft Azure Expert MSP designation for the sixth straight year on August 11, 2026.
  • Ensono launched EnsoAI and a $250 million AI division, pairing managed services with proprietary tooling.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Unlimited Paid Time Off
  • Health Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Maternity Leave
  • Paternity Leave
  • Sabbatical Leave
  • Wellness Program
  • Flexible Work Hours
  • Fertility Treatment Support

Growth & Insights and Company News

Headcount

6 month growth

17%

1 year growth

17%

2 year growth

23%
Yahoo Finance
Oct 19th, 2026
Ensono names Ayush Mittal senior vice president and managing director for India

Ensono, a managed services and technology provider, has appointed Ayush Mittal as senior vice president and managing director, India. He will advance the company's growth strategy in the country, strengthen delivery, and expand its capabilities to support clients globally. Mittal most recently served as senior vice president and services business unit head at Trianz. He previously held senior roles at DXC Technology, Accenture, and Wipro. "India is a strategically important market for Ensono," said Jon Clyne, chief operating officer. He said Mittal's experience will strengthen the company's position in the region. Ensono has more than 4,200 associates globally and offices in Pune, Hyderabad, Chennai, and Bengaluru.

DirectEmployers Association
Oct 15th, 2026
Distributed Technical Advisor, infrastructure services.

Distributed Technical Advisor, infrastructure services. Distributed Technical Advisor, infrastructure servicesbengaluru, India; chennai, India; pune, indiajr014175. About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 4500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning ROLE OVERVIEW The Distributed Technical Advisor (TA) - Expert is a senior, hands-on technical leader responsible for assigned client(s) across complex distributed infrastructure and private cloud environments. The role provides technical leadership across multiple technology towers, acting as the lead TA layer above individual tower TAs. Working closely with the onshore Lead TA, the role drives cross-tower coordination, Major Incident and escalation resolution, client engagement, technical coaching and service improvement, with a strong focus on MTTR and stringent SLAs. CORE RESPONSIBILITIES * Client & Technical Leadership - Serve as the senior technical focal point for assigned high value strategic client(s); understand the client's infrastructure, critical services and dependencies; participate in technical reviews, escalations and service discussions; translate client priorities into clear actions for delivery teams. * Cross-Tower Coordination - Lead technical coordination across OS, Virtualization, Network, Storage, Middleware, Database and VDI; connect dependencies, establish ownership and bring the right SMEs together to drive complex issues to resolution. * Major Incidents & Escalations - Provide senior technical leadership during Major Incidents and critical escalations; rapidly assess impact and dependencies, challenge troubleshooting assumptions, coordinate teams and maintain focus on service restoration, MTTR and SLA commitments; support post-incident corrective/preventative actions. * Technical Coaching & Service Improvement - Coach engineering teams on complex troubleshooting and end-to-end service thinking; identify recurring issues, technical gaps and opportunities for automation, standardization and reliability improvement. * Onshore Lead TA Partnership - Act as the India-based technical counterpart to the onshore Lead TA, maintaining alignment on client priorities, risks, escalations, technical recommendations and service improvement while providing continuity across India and US working hours. MUST-HAVE TECHNICAL EXPERTISE * Operating Systems: Extensive hands-on experience with Microsoft Windows Server and enterprise Linux, including advanced troubleshooting, performance, patching, hardening, availability and lifecycle management. * Virtualization: Extensive hands-on experience with VMware vSphere / ESXi, including clusters, HA, DRS, resource management, capacity, performance and complex virtualization troubleshooting. * Enterprise Infrastructure: Significant experience supporting large-scale, business-critical distributed infrastructure and resolving complex, multi-technology technical issues. * Incident Leadership: Proven experience coordinating Major Incidents and critical escalations, with a strong understanding of SLA, MTTR and service management practices. QUALITY EXPOSURE Strong working exposure across several of the following: Network (LAN/WAN, routing, firewalls, load balancing, DNS, SD-WAN); Storage (SAN/NAS, replication, performance, backup/DR); Middleware (web/application servers, messaging and integration); Database (SQL Server, Oracle, HA/DR); VDI/EUC (VMware Horizon, Citrix); Private/Hybrid Cloud; Automation; Monitoring & Observability. EXPERIENCE & QUALIFICATIONS * 15+ years of experience in enterprise IT infrastructure, distributed technology, data center or private cloud environments. * Deep hands-on expertise in Windows, Linux and VMware, quality & large exposure on technologies stated above, complemented by broad understanding of infrastructure interdependencies. * Proven client-facing experience with enterprise clients and senior technical stakeholders. * Strong ability to influence and coordinate teams without direct reporting authority. * Experience in global delivery models supporting US-based clients and onshore technical teams. * Ability to work primarily US business hours, including an early-morning India start. LEADERSHIP & OPERATING MODEL * Operate as the senior technical layer across individual technology-tower TAs, providing technical direction without necessarily having direct people-management responsibility. * Use technical credibility, influence and structured decision-making to align multiple teams around client outcomes. * Lead Major Incident bridges, client escalations and senior stakeholder discussions. * Maintain an end-to-end service perspective while retaining sufficient technical depth to challenge and guide engineering teams. SERVICE RELIABILITY & CLIENT OUTCOMES * Drive faster resolution of complex and cross-tower issues through clear ownership, effective coordination and timely technical decisions. * Maintain strong focus on MTTR, availability, reliability and adherence to client SLAs during incidents and escalations. * Use incident trends, operational metrics and client feedback to identify recurring problems, risks and improvement opportunities. * Ensure technical actions from Major Incidents, escalations and service reviews are tracked through to closure. LEADERSHIP & BEHAVIORAL COMPETENCIES * Technical credibility with senior engineers, TAs and client stakeholders. * Excellent communication, stakeholder management and cross-tower collaboration. * Calm, structured and decisive approach during high-severity incidents. * Strong ownership, accountability and outcome orientation. * Ability to coach, mentor and influence technical teams. * Pragmatic problem-solving approach with strong end-to-end service awareness. IDEAL CANDIDATE A seasoned infrastructure professional with extensive hands-on experience in Windows, Linux and VMware and quality exposure across the wider infrastructure stack. The candidate should be capable of going deep technically when required, while also coordinating across technology towers and engaging confidently with clients and senior stakeholders. They should bring the technical judgment and leadership presence to function as the lead TA across tower TAs and as the India-based counterpart to the onshore Lead TA. We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request. Shift Timings: 5:30 PM IST to 2:30 AM IST

PR Newswire
Dec 9th, 2025
Ensono Wins Kong Innovation Award for Fraud Prevention Platform with Pay.UK

Ensono wins Kong Innovation Award for fraud prevention platform with Pay.UK. News provided by. DOWNERS GROVE, Ill., Dec. 9, 2025 /PRNewswire/ - Ensono, a leading technology advisor, innovation partner, and managed service provider, has been awarded Kong's Innovation Excellence Award for its role in delivering a secure, scalable fraud prevention platform for Pay.UK. Pay.UK is the recognized operator and standards body for the UK's interbank retail payment systems. This award celebrates partners who deliver groundbreaking solutions using Kong's platform, and Ensono's work with Pay.UK demonstrates what's possible when innovation meets urgency. The project was driven by a shared commitment to solving a critical industry challenge, transforming a concept into a fully operational, national-scale service in record time. By meeting demanding regulatory deadlines and delivering tangible results for the UK financial services sector, the team showed how collaboration and technical excellence can create lasting impact. "This project showcases the very best of what can be achieved when technology meets agile delivery and deep industry expertise," said James Peet, Director, Identity and Access Management at Ensono. "Winning this award is recognition not just of technical excellence, but of the commitment, creativity, and collaboration it took to tackle a critical national challenge, and doing so in a way that sets new standards across our industry." Tom Jerrard, Product Owner for Confirmation of Payee at Pay.UK, said: "Confirmation of Payee continues to increase trust and reduce misdirected payments, protecting millions of consumers every day. Working with Ensono has allowed us to strengthen this capability even further, ensuring the service remains secure, scalable, and ready for the future." Through an innovative approach with Kong and Pay.UK, Ensono deployed Kong Gateway and Konnect as the backbone of a national fraud prevention platform. Delivered in under eight months, a timeline many believed impossible, the solution is secure, resilient, and future-ready. Together, they enabled Pay.UK to meet strict UK regulatory requirements, supporting 400+ financial institutions and 900 organisations through the full roll out of the Confirmation of Payee and Reimbursement Claims Management programmes. The platform now processes more than 36 million+ Industry API requests annually supporting 63+ million monthly Confirmation of Payee checks with near-zero downtime. "Ensono has been an amazing partner, and this achievement shows what's possible when we combine strengths," said Ken Kim, Senior Vice President of Business Development at Kong. "The speed, scale, and impact of this project were remarkable, and it's been inspiring to work together toward such an important goal. It also reinforces how critical modern API and AI infrastructure has become for driving real business outcomes. I'm looking forward to seeing what we can do together as we go into next year." About Ensono: Ensono is an expert technology advisor, innovation partner and managed service provider. As a relentless ally, we specialize in helping enterprise clients transform their organization, innovate new and disruptive technologies, and optimize their IT operations to achieve better business outcomes. Our dedicated team works across hybrid environments with services that span consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in Azure and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3,800 associates globally and is headquartered in greater Chicago. About Pay.UK: Pay.UK run the UK's retail payments operations, which include the Bacs Payment System, the Faster Payment System and the Image Clearing System. They also deliver a variety of services relating to payments, such as the Current Account Switch Service, Confirmation of Payee and Request to Pay. Media Contact: Walker Sands on behalf of Ensono [email protected] SOURCE Ensono more press release views with

Beka Publishing
Nov 7th, 2025
Ensono Appoints Bill Stith to Leadership Team

Ensono appoints Bill Stith to leadership team. Ensono, a technology advisor, innovation partner and MSP, has appointed Bill Stith as EVP, global sales and marketing. Stith will spearhead Ensono's growth strategy, looking to expand the company's reach, deepen client engagement and unify sales and marketing to accelerate the company's vision for the future of hybrid IT, the company said. He'll also strive to enhance the company's go-to-market effectiveness, elevating industry-specific expertise and strengthening Ensono's partner ecosystem, officials said. Stith's career experience includes leading go-to-market and growth functions at major technology and services companies. He's credited with scaling global organizations, driving revenue growth, and leading sales and marketing teams as well as advancing client relationships across North America and international markets. while delivering large-scale digital transformation, cloud modernization, and AI-enabled innovation, the company said. "Bill is an exceptional leader who combines strategic vision with hands-on execution and a passion for building client-centric organizations," said Marc Capri, president of Ensono. "His experience across global markets and his proven ability to scale high-growth operations will be instrumental as Ensono continues to expand its impact and deliver greater value to clients." "I'm excited to help accelerate Ensono's next chapter of growth and innovation," said Stith. "The depth of talent, the breadth of services and the company's culture of innovation are unmatched. Together, we'll take Ensono's go-to-market strategy to the next level and help clients achieve the transformational outcomes that define the future of IT."

Yahoo Finance
Oct 28th, 2025
Ensono Launches AI & Innovation Division to Power Next-Generation Managed Services

Ensono launches AI & Innovation Division to power next-generation managed services. Ensono further strengthens commitment to AI adoption through collaboration with Snowflake to accelerate IT modernization and digital transformations DOWNERS GROVE, Ill., Oct. 28, 2025 /PRNewswire/ - Ensono, a leading managed services provider (MSP) focused on IT modernization and innovation, today launched the Ensono AI & Innovation Division marking a key milestone in its AI roadmap. Ensono is driving key innovations in managed service delivery for clients, focused on transforming operations and delivery through advanced AI solutions. This new division brings together innovators across engineering, data science, business analysis and software development to aggressively drive customer value through cutting edge innovation. Over the next five years, Ensono will invest $250 million in AI software, training, and research and development, reinforcing its vision to lead in AI-driven managed services and deliver lasting value for clients. "At Ensono, AI is no longer a tool, it's the engine through which we deliver value to our clients, and the operating system we use to run our business," said Jim Piazza, Chief AI Officer, Ensono. "This new organization allows us to build upon the transformational work we are already delivering to our clients and associates." AI is rapidly transforming managed services, and Ensono's strategic adoption is already delivering results for the company and its clients. Ensono's Envision Predictive Engine (EPE) proactively prevents failures across hardware, operating systems, applications, and networks. Since its launch, EPE has achieved a 22% reduction in major incidents and a 50% reduction in major incident mean time to resolution (MTTR). Complementing EPE, Ensono's DiagnoseNow enables Ensono's teams to quickly identify and address problems, keeping client operations running smoothly. When DiagnoseNow is used to troubleshoot, incidents are resolved in less than half the time they normally require. "The days of watching a console and reacting to an outage event are over. Our global associates now anticipate issues before they occur and take proactive steps to prevent major incidents," said Piazza. "We're redefining what it means to be a service provider, fundamentally shifting how we work with clients by leveraging insights at scale to deliver predictive support." When one of Ensono's clients experienced a processing delay in a business-critical system, Ensono's team identified the issue early, minimizing downtime and disruption. The team promptly determined the root cause, implemented a rapid fix, and restored full functionality with zero impact to operations. In another instance, Ensono proactively detected a critical system issue for a leading automotive manufacturer and resolved it before it could result in operational disruption.