Field Implementation Engineer

About The Role:

We’re hiring a Field Implementation Engineer to deploy Odin’s platform on job sites across the Detroit metro area and help shape the hardware we deploy next. You’ll install, configure, and validate Odin’s hardware and software alongside general contractors, integrators, and site teams. Between deployments, you’ll work with Engineering to lead custom builds and R&D across edge compute, power management, and network configuration.

This is a hands-on, field-first role based in the Detroit metro area, home to several of Odin’s largest projects. You’ll work across job sites within about a 60-mile radius throughout the week, with roughly 10% travel outside the region. If you like solving problems on active job sites with real constraints, it’s the right fit. Candidates already based in the area are preferred, and relocation assistance is available for the right candidate.

What You Will Do:

• Deploy and decommission. Install, configure, and validate Odin’s hardware (badge readers, cameras, turnstiles, edge compute, power, and network equipment) and platform at each site, and decommission it when the job is done.
• Lead custom builds and R&D. Design and test custom edge compute, power management, and network configurations for sites outside our standard kit, and turn what works into repeatable standards.
• Partner with Engineering. Bring field feedback into product decisions, consult on future hardware and platform features, and test new equipment before production.
• Coordinate with site teams. Work with integrators, electricians, and the GC to install equipment in the right place, on schedule, without disrupting construction.
• Troubleshoot in the field. Diagnose and fix hardware, network, and camera issues on site, and escalate platform issues to Engineering with what they need to act remotely.
• Bench-test and train. Pre-configure equipment before it ships, and train ambassadors and Odin field staff on operation, maintenance, and troubleshooting.
• Document everything. Record what was installed, where, how it’s configured (including network and power design), and what’s non-standard. Every custom build gets a spec.

What We Are Looking For:

• 6+ years in field implementation, field engineering, or technical deployment, physically making technology work on job sites.
• Low-voltage and power. Low-voltage wiring, termination, and structured cabling, plus field power management (PoE budgeting, UPS and battery backup, temporary or off-grid power).
• Networking. Configure and troubleshoot VLANs, PoE switching, Wi-Fi, subnetting, firewalls, and LTE with failover.
• Edge compute. Deploy and maintain Linux-based edge devices, including command-line diagnostics. 
• Custom builds. Experience building and documenting non-standard hardware, such as custom enclosures or power and network kits.
• Experience with systems integrators or low-voltage security contractors.
• Knowledgeable with enterprise camera systems (e.g. Avigilon, Hanwha, etc.)
• Comfortable on active construction sites, working around trades without stepping on the GC’s toes.
• Self-directed, since you’re often the only Odin person on site, and able to turn field problems into clear requirements for Engineering.

Nice To Have:

• Certifications such as Cisco CCNA, CompTIA Network+, BICSI, NICET, ETA Fiber Optics Installer, or NABCEP PV Associate.
• Manufacturer certifications (Axis, Genetec, LenelS2, HID); and OSHA 10 or 30.
• Experience managing hardware inventory across multiple sites.
• A habit of organized handoffs that let others run a site without you.
• Experience with access control, IP cameras, turnstiles, or security management.
• Background in construction tech, data centers, or critical infrastructure.