McDonald's

Runs and franchises fast-food restaurants

Benefits Specialist - Benefits Delivery

Compensation & BenefitsUpdated on Nov 14

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

A degree in Human Resources, Business Administration, Total Rewards, or a related field is required; an advanced degree is preferred.
Experience in roles related to benefits delivery or Total Rewards is required.
Experience operating in large, multinational corporations with highly matrixed, complex structures is required.
Experience working across many countries and cultures is required; U.S. benefits experience is preferred.
Understanding the needs and challenges of global leaders is required.

Responsibilities

Oversee execution of benefits programs, policies, and practices for the U.S. Segment.
Administer U.S. benefit plans, including retirement and 401(k), health, insurance, COBRA, LTD, expatriate, and consultant/leased-employee processes.
Resolve eligibility, enrollment, contribution, rehire, transfer, leave-of-absence, termination, and service-credit issues.
Review payroll edits, exceptions, adjustments, and data discrepancies for timely correction.
Support annual plan activities, reporting, census review, funding coordination, and participant searches.
Maintain accurate records and improve benefits processes, compliance, and employee experience.
Coordinate with vendors on service delivery, requirements, and issue resolution.
Maintain vendor contracts, agreements, system updates, and service records.
Provide data for audits, compliance reporting, and vendor reviews.
Ensure data integrity, confidentiality, and regulatory compliance.
Track vendor performance and recommend process improvements.

Desired Qualifications

An advanced degree is preferred.
U.S. benefits experience is preferred.

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

McDonald's has an exciting opportunity for a Specialist, Benefits Delivery (Benefits Specialist - US) based in our India Global Business Services Office. You will be responsible for overseeing the execution of benefits programs, policies, and practices for the US Segment. You will ensure operational excellence in benefits administration, collaborate with vendors to meet technical requirements, and provide accurate data to support audits.

Duties

In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:

Benefits Administration

Administer U.S. benefit plans, including retirement/401k, health, insurance, COBRA, LTD, expat, and consultant/leased-employee processes.
Resolve eligibility, enrollment, contribution, rehire, transfer, leave of absence, termination, and service-credit issues.
Review payroll edits, exceptions, adjustments, and data discrepancies for timely correction.
Support annual plan activities, reporting, census review, funding coordination, and participant searches.
Maintain accurate records and improve benefits processes, compliance, and employee experience.

Vendor Management

Coordinate with vendors on service delivery, requirements, and issue resolution.
Maintain vendor contracts, agreements, system updates, and service records.
Provide data for audits, compliance reporting, and vendor reviews.
Ensure data integrity, confidentiality, and regulatory compliance.
Track vendor performance and recommend process improvements.

Qualifications

Degree in Human Resources, Business Administration, Total Rewards, or related field; advanced degree preferred.
Experience in roles related to benefits delivery or Total Rewards.
Experience operating in large, multi-national corporations in a highly matrixed, complex structure.
Experience working across many countries and cultures, US Benefits experience preferred.
Understands the needs and challenges of global leaders.

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.

About the Company

McDonald's

Runs and franchises fast-food restaurants

McDonald's runs and franchises quick-service restaurants for customers seeking burgers, chicken, fries, breakfast food and coffee. Its menu includes the Big Mac and Chicken McNuggets, while customers order at counters, drive-throughs, self-service kiosks and through its mobile app. Independent operators run most locations under agreements that license the brand and restaurant system. The corporation earns money from its own restaurant sales and from franchise royalties, rent and initial fees, with conventional franchise sites supported by property it owns or leases. The modern business dates to Ray Kroc's McDonald's System in 1955 and is headquartered in Chicago, Illinois.

Company size: 10,001+
Company stage: IPO
Headquarters: Chicago, IL
Founded: 1955

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