Asset Protection Manager

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

The Asset Protection Manager is responsible for overall inventory shortage performance and full execution of the Asset Protection strategy for their assigned store. This role ensures a safe selling environment while protecting company assets through proactive shortage control, investigations, audits, and compliance with company policies and all local,and federal laws. 

The Asset Protection Manager partners closely with Store Leadership, Investigators, and cross-functional teams to drive awareness, accountability, and results.

Role Description:

• A proven leader with strong relationship-building, coaching, and influencing skills
• Comfortable leading meetings, delivering training, and communicating with diverse audiences
• Agile in fast-paced retail environments, able to prioritize and adapt as business needs evolve
• Highly organized with strong interpersonal, analytical, and problem-solving skills
• Experienced in retail security systems, investigative practices, information systems, and productivity tools
• Demonstrated success identifying shortage exposures and implementing effective mitigation strategies
• Facilitate store-wide communication, training, safety sessions, and shortage awareness initiatives
• Model and reinforce Exemplar Luxury Group customer experience expectations within Asset Protection operations
• Identify internal and external theft exposures and implement proactive strategies to reduce loss
• Provide recommendations and action plans for continuous improvement
• Oversee audit planning, execution, and documentation, ensuring internal audit readiness
• Review audit findings, summarize results, and drive corrective actions with Store Leadership
• Lead planning and execution of annual physical inventory and reconciliation
• Ensure all physical security standards are maintained and issues are addressed promptly
• Oversee camera system functionality and enhancements

• Ensure compliance with apprehension guidelines and all applicable laws during investigations
• Partner with Investigators to prepare cases for interviews and resolution

People Leadership & Development

• Directly oversee and guide Asset Protection Investigators, providing daily leadership and direction
• Ensure completion of required training, certifications, and ongoing technical development
• Deliver performance feedback and support mid-year and annual review processes
• Coach Investigators to strengthen investigative skills, decision-making, and professionalism

Responsibilities may evolve based on business needs or direction from Corporate Asset Protection. Additional duties may be assigned as required.

Key Qualifications:

• College degree preferred
• 5+ years of retail Asset Protection experience, preferably in a high-volume retail luxury goods or complex environment
• Excellent written and verbal communication skills
• Confidence interacting with store leadership and presenting to large groups
• Strong analytical skills
• Proficiency with retail security systems, reporting platforms, and productivity software
• Experience leading diverse teams to achieve operational, statistical, and developmental goals

Physical Demands/Environmental Conditions (only required for Fulfillment Center jobs)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Salary Range $78,007 - $97,509*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.