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Thales

Global defense and aerospace electronics

Teamleiter Customer Contact Center

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeKoblenz, GermanyNo salary listed

About the Job

Requirements

  • The required knowledge and skills are generally acquired through at least four years of university study. Alternatively, they may be demonstrated through completed three-year field-specific vocational training, at least two years of further professional training, and extensive relevant work experience.
  • Extensive professional experience leading personnel in a technically oriented environment.
  • Good problem-solving skills and analytical thinking.
  • Good German and English language skills.
  • Willingness to travel and flexibility for assignments at customer sites.
  • Ability to work in a team and a high degree of personal responsibility.

Responsibilities

  • Lead the Customer Contact Center (CCC).
  • Ensure technically sound and economical execution of commissioning and service work, including repair, maintenance, and the maintenance center.
  • Lead the complete service team, including the maintenance center, internal service team, and field service team.
  • Maintain repair readiness, recruit personnel, and manage and develop personnel.
  • Expand the CCC business environment and position it for the future.

About the Company

Thales

Global defense and aerospace electronics

Thales designs and delivers critical technology for aerospace, defense, and digital security. Its products include electronics, software, and data-security systems that power air travel, payments, and modern military platforms, by integrating hardware and software to build systems such as avionics, radar, cybersecurity, and secure communications that collect sensor data and protect networks. It stands out through deep industrial experience, end-to-end solutions across defense, aerospace, and cybersecurity, and a focus on AI and quantum tech, aided by strategic acquisitions and partial state ownership. Its goal is to provide reliable, secure, and connected technologies that support national security, public safety, and everyday life by solving complex security and connectivity challenges.

Company size
10,001+
Company stage
IPO
Headquarters
Meudon, France
Founded
1893

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