Terminal Operator

Overview

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become the emerging leader in our industry. For more information, please visit: www.sproutup.com. 

The Terminal Operator at Sprout is responsible for the safe and efficient operation of the ITAD terminal, overseeing the receipt, storage, and dispatch of electronic equipment. This position ensures that all activities comply with safety and regulatory standards while maintaining accuracy and efficiency throughout the processes.

Responsibilities

• Driver Coordination: Greet truck drivers, verify load numbers, and manage driver documentation.
• Receiving and Dispatching Equipment: Oversee the safe handling of electronic equipment, ensuring compliance with all procedures and documentation requirements.
• Document Management: Organize and manage relevant documents, ensuring all are properly filled out and stored.
• Data Collection and Entry: Accurately collect and enter data into the system.
• Product Verification: Inspect and verify equipment against Bills of Lading (BOLs), taking pictures for documentation purposes.
• Customer Requirements: Ensure customer-specific requirements are met during the handling process.
• Inventory Management: Conduct cycle counting, manage stock levels, and perform outbound scanning and sealing of equipment.
• Load Status Updates: Keep the system updated with real-time load statuses.
• Safety Compliance: Conduct regular safety checks and drills to ensure adherence to safety protocols.
• Quality Control: Perform quality checks on equipment and ensure compliance with required standards.

Qualifications

Experience:

• Previous experience in IT asset disposition (ITAD) or a similar environment preferred.
• Experience in inventory management or a related field is required.

Knowledge & Skills:

• Ability to recognize various types of consumer and commercial electronics.
• Ability to type 40 words per minute.
• Proficient in basic arithmetic.
• Proficient in Excel and inventory management software.
• Strong attention to detail and excellent organizational skills.
• Fluency in English is required; Spanish language proficiency is highly desired.
• High degree of situational awareness with an emphasis on safety.

Physical Requirements:

• Ability to lift 50 pounds.
• Ability to stand for an entire 8-hour shift.
• Willingness to work in a non-climate-controlled warehouse.
• Willingness to work overtime and weekends if needed.

Education/Certification:

• High school diploma or equivalent is required.