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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeWindsor, CT, USA$20.02 - $25.50 /hrIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Basic Life Support certification from the American Red Cross or American Heart Association is required at the time of hire.
  • Candidates with less than one year of Medical Assistant experience must hold an approved certification at hire: Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, or Nationally Registered Medical Assistant.
  • In lieu of an approved Medical Assistant certification, candidates may qualify with at least one year of Medical Assistant work experience in a hospital or urgent care setting, or at least one year of phlebotomist experience.
  • Candidates without an approved Medical Assistant certification at hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
  • In lieu of an approved Medical Assistant certification, the posting also accepts graduation from an accredited school of nursing, Licensed Practical Nurse or Registered Nurse status, Emergency Medical Technician certification, or Certified Nursing Assistant certification.
  • Computer-based order entry certification is required within two weeks of the start date.
  • Knowledge of basic Medical Assistant duties is required.
  • Ability to type quickly and basic computer knowledge are required.
  • Proficiency in Microsoft Word and Excel is required.
  • The ability to use experience and judgment to perform varied tasks and participate on a team is required.
  • Written and verbal communication skills and the ability to treat people with fairness, respect, and sensitivity to cultural and social differences are required.

Responsibilities

  • Assist with patient examinations and treatment under the direction of an urgent care provider.
  • Manage patient check-in and registration, interview patients, measure vital signs, and record information in patient charts.
  • Draw and collect blood samples and prepare specimens for laboratory analysis.
  • Prepare treatment rooms for patient examinations.
  • Secure required paperwork and insurance documentation, and verify insurance and patient eligibility during patient registration.
  • Process co-pays, schedule patient appointments, and coordinate provider referrals to assigned specialists.
  • Answer patient questions about their care and keep them informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examination by interviewing them to verify patient information, recording medical history, and confirming the purpose of the visit.
  • Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
  • Conduct point-of-care tests as needed, including flu, strep, urinalysis, electrocardiogram, and human chorionic gonadotropin tests, and provide patient information to the provider.
  • Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have the medical supplies they need.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts into patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Maintain the reception area.
  • Conduct courtesy follow-up calls to patients.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • Graduation from a Medical Assisting Program is preferred.
  • Medical Assistant experience is preferred.
  • Front desk experience is preferred.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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