Operations Manager @ Meta

Operations & Logistics (1)

Creative X is a global, integrated creative agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp and our hardware products. Our vision is fearless creativity that shapes the future of connection. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across some of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including industry leading, envy-inducing creative experiences that push the boundaries of traditional advertising. We believe in attracting and nurturing industry-leading talent with a focus on community and career development. We have developed best-in-class collaboration models with agencies and our cross-company creative network to ensure a consistent and effective creative narrative for work that reaches an audience across the globe due to the scale of our products. We are looking for a resourcing manager to support resourcing and developing scalable teams from a broad range of experiences, perspectives and backgrounds. In this role, you will work with cross-functional partners to scope, scale, and resource industry-leading creative and design teams across business priorities. We are looking for a detail-oriented tactical operator, who has experience with and an in-depth understanding for tracking, reporting and finding opportunities to help mobilize a growing, global creative team.

Operations Manager (Resource Management) Responsibilities

Facilitate resource allocation process across all Disciplines (Program Management, Production, Creative, Design and Business Affairs)

Partner with Discipline leadership to determine strategic, creative resourcing solutions for current project needs and forecasting for future growth

Build meaningful relationships with team members and develop an understanding of their skillsets and experience to ensure they are assigned to projects that align with their strengths, career goals, and the needs of the business

Understand and help maintain and optimize our central resourcing tooling to ensure it is accurate and meets the needs of our business

Assess project requirements against comprehensive, cross-functional creative briefs, making talent decisions that serve the best interests of all stakeholders

Develop new team structures, ways of working and new approaches to tackle complex creative challenges

Track and report on resource capacity planning

Support long-lead planning with the Creative Leadership and Program Management Leads to build teams, frameworks and systems that best support key initiatives, campaigns and projects

Support the onboarding and immersion of new hires

Minimum Qualifications

5+ years of experience working in resource management at a creative agency, production studio or client side

Experience working with and navigating marketing and creative organizations

Experience in Resource Management tools such as Monday.com, JIRA, Asana and/or Workfront

Experience managing and onboarding freelancers, vendors, agencies, or contractors

Experience setting priorities, problem-solving, multitasking and working in a rapidly changing environment

Experience understanding end-to-end creative & marketing process

Evidenced success with clear communication, negotiations and stakeholder management skills

Organized, detail-oriented, and adept at both tactical execution and strategic planning

Preferred Qualifications

Demonstrated understanding of AI technologies and their applications in the creative and design industries

Experience leveraging AI tools and platforms to enhance resource tracking, allocation, and management efficiencies

Familiarity with AI-powered analytics and automation tools to improve forecasting, capacity planning, and operational workflows

Proven experience embracing and integrating AI solutions to optimize decision-making processes in resourcing and team planning

8+ years of experience working in resource management at a creative agency, production studio or client side

Experience working in or with a large, global tech company

Experience adopting emerging AI technologies to drive innovation and scalability in creative team resourcing

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$116,000/year to $166,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Operations Manager

Resource Management

Meta

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