Senior Program Manager

Who We’re Looking For – Reporting to the VP, PMO we are seeking a Sr. Program Manager, Formulations and Packaging Product Development to support and organize a growing pipeline of initiatives across internal teams including Packaging, Formulations Product Development, Operations, Marketing, and Creative. This individual will play a key role in managing packaging development programs and supporting product development from concept to delivery. This role requires a passion for cross-functional collaboration, excellent communication skills, and the ability to manage multiple workstreams to meet business objectives.

Keys to Success - As a member of the PMO team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

• Lead end-to-end program management for product lifecycle formulation development and packaging initiatives, from initial scoping through execution, launch, and post-launch review 
• Own and evolve the stage gate process across formulation programs, ensuring clear checkpoints, risk mitigation, and cross-functional alignment 
• Build long-lead program plans that enable ideation, leverage cross-functional efficiencies, and integrate learnings from past initiatives into new programs 
• Champion continuous process improvement by optimizing documentation, workflows, and programs while enhancing team collaboration and driving efficiencies across internal and external partners 
• Facilitate project activities (kickoffs, status reviews, retrospectives) while proactively surfacing and resolving risks, blockers, and dependencies to maintain momentum and ensure ownership toward key business and program goals 
• Drive cross-functional collaboration among Product Development, Packaging, Creative, Regulatory & Quality, Operations, and Marketing to keep teams aligned on key milestones and dependencies 
• Partner with cross-functional team to develop and maintain detailed timelines tied to omni-channel product and packaging launches 
• Ensure timely delivery of product assets by proactively managing project timelines, communicating changes, and resolving issues quickly 
• Maintain comprehensive documentation and tracking tools to monitor packaging and formulation development status; manage routing of approvals, timeline updates, and deliverable tracking 
• Manage and oversee packaging development from concept to commercialization, ensuring brand aesthetics, consumer usability, sustainability, regulatory compliance, quality, cost targets, and overall alignment with brand standards 
• Manage process optimization across all packaging types for formulation development 
• Support development and qualification of packaging components including sourcing, compatibility testing, compliance, and production scalability 
• Oversee 3PL partner readiness by ensuring timely SKU setup within fulfillment systems to support product availability and launch execution 
• Coordinate with Operations to track actual demand (AD) and shipment transit times (STTs) across 3PLs, ensuring visibility into CX and Influencer sample availability for product launches 
• Manage launch readiness for products in back-order status, ensuring alignment across cross-functional teams for fulfillment, inventory, and customer experience teams 
• Partner with Regulatory to manage international documentation, product registrations, and ensure timely visibility of key deliverables and deadlines 
• Provide critical retail support for retail KIs (Sell Sheets and Spec Sheets), and retail line reviews 
• Perform additional duties as required to support successful program execution and global initiatives as needed 
• Other duties as required

Qualifications:

• 5+ years of program or project management experience, with at least 2+ years in full life cycle formulation product development (primary and secondary packaging) 
• Strong understanding of the product development lifecycle, especially for CPG or personal care products 
• Experience managing timelines and deliverables for formulations development including packaging compatibility, formula readiness, and regulatory requirements 
• Exceptional communication skills with the ability to engage confidently with executive leadership, packaging designers, program managers, and all roles across the organization, while fostering collaboration and accountability
• Ability to thrive in a fast-paced, evolving environment while managing multiple initiatives and changing priorities 
• In-depth knowledge of packaging materials and development processes 
• Highly organized, resourceful, and solution-oriented with strong problem-solving abilities 
• Self-starter with a high degree of initiative and ownership, but also a strong team collaborator 
• Familiarity with project management tools like Asana or similar; ability to quickly adapt to new platforms
• International experience and a global mindset are a plus!

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance. 

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover. 

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.  

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work. 

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.  

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind. 

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events. 

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered. 

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them. 

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times. 

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage. 

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze. 

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being. 

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family! 

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements. 

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you. 

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.