Senior Quality Assurance Analyst

About Citco:

Armed with superior services, smart people, and strong technology, we tackle our customers’ complicated challenges by developing sophisticated solutions driven directly by their demands. The result? Innovation that generates tangible value and makes a real difference for our clients and their companies.

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Group IT team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role:

• The successful candidate will play a key role in the creation and execution of manual tests required to validate the quality of the applications under test working closely with SMEs and work stream leads from the relevant business functional areas to meet their requirements.

• As a Senior QA Analyst, your role includes working closely with multiple stakeholders to define suitable test strategies based on the characteristics of the individual projects.

• Large amounts of testing will relate to Temenos T24 system with a primary focus on Payments and Treasury.

• This role will require some co-ordination and support to SIT and UAT test teams to ensure testing processes and procedures are followed as well as mentoring junior testers. 

• You will be required to guide SIT and UAT teams on test approaches and the use of suitable testing tools for testing cycles (Confluence, Jira and Xray).

• Appropriate prioritization of test scripts and assist in trouble shooting issues arising from automated script runs.

• The QA team are part of a team of IT professionals that are responsible for the development and support of IT applications with a mix of agile and waterfall processes.

• The candidate will interact closely with multiple teams such as Global Citco QA team, development and business analysts, and other technical groups and resources within Citco.

• Creation, maintenance, optimization and execution of manual test scripts which need to be scalable, highly performant, maintainable and meet high quality standards.

• Participate in peer reviews of manual test scripts to ensure adherence to testing standards.

• Produce individual test plans, QA status reports and review of UAT test results.

• Support and maintain the defect management process working closely with development, support and vendors.

• Adhere to and support standard QA procedures and methodology.

• Development of testing best practices.

• Work closely with members of the Test team, Development team, Business Analysis, Business stakeholders, Project Management team.

• Communicate and report on assigned tasks to QA Lead/Manager and PM.

• Take responsibility and exhibit ownership of assigned tasks.

About You:

• Bachelor Degree in Computer Sciences or related field.
• ISTQB Software Testing Foundation Certification Level preferred.
• 5+ years of experience of QA/Testing in a Financial Services led company as part and occasionally leading a manual/automation/performance QA Testing team.
• Experience working with Temenos T24 Core banking platform.
• Experience in Treasury areas such as Forex, Money Market, NDF, Netting, Securities, Cash Management, and Sweeps, with good knowledge of Accounting Entries, is essential.
• Experience in payments areas such as ISO20022, SWIFT, SEPA, Instant Payments, FXALL and Knowledge of Pac’s messages, MX and MT messages, CBPR+ is preferred.
• Experience with the following applications/tools: JIRA, Xray and Confluence.
• Knowledge and experience in automating test cases.
• Strong background in QA processes, the Software Development Lifecycle and methodologies.
• Able to set priorities, to be flexible with a high degree of accuracy.
• Proactive person willing to accept responsibility with very little hand-holding.
• Demonstrated proficiency in interpersonal and communication skills including oral and written English.
• Ability to work in fast paced, complex Business & IT environments.
• Flexibility in work schedule according to changing project and business needs.
• Must be able to organize and prioritize tasks.
• Strong troubleshooting skills and manage and prioritize tasks with a sense of urgency.
• Must be able to work in high-pressure environment, either independently or as part of a team..

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.