F

Fin

AI-powered customer experience agent platform

Account Executive - Enterprise

Account ExecutiveConfirmed live in the last 24 hours
Full-timeDublin, Ireland

About the Job

Requirements

  • Business fluency in German is required.
  • At least 5 years of experience as an Account Executive, including at least 3 years selling software-as-a-service solutions to enterprise clients.
  • A proven track record of outbound prospecting and creating the majority of the sales pipeline and revenue.
  • Demonstrated ability to consistently meet and exceed sales targets.
  • Exceptional written and verbal communication skills, including the ability to clearly articulate complex artificial intelligence solutions.
  • Ability to manage opportunities across diverse industries in a fast-paced, dynamic environment.
  • Skill in building trust and creating value in competitive sales environments.

Responsibilities

  • Drive adoption of Fin by helping enterprise clients use artificial intelligence to automate and scale customer support operations.
  • Manage the entire sales process from prospecting through closing using a consultative and tailored approach.
  • Act as the voice of the customer and collaborate with Product, Marketing, and other teams to refine and enhance the artificial-intelligence-agent offering.
  • Create and deliver customized demonstrations that showcase the value of Fin as an artificial intelligence agent.
  • Provide timely and accurate forecasts and maintain clear visibility into the sales pipeline and performance.
  • Mentor peers, share best practices, and lead innovative projects that improve the sales team.

Desired Qualifications

  • Familiarity with artificial-intelligence-powered solutions, customer-engagement tools, or support-automation products.
  • Intellectual curiosity, ambition, and commitment to personal and team development.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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