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Capgemini

Global consulting, technology services, outsourcing

Workplace AI Automation Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeGroningen, Netherlands€6k /mo

About the Job

Requirements

  • At least 8 years of experience as a consultant or in a similar role.
  • Strong knowledge of AI technologies and applications in the digital workplace, including Copilot, and workflow automation such as n8n.
  • Expertise in Microsoft 365, Windows 11, Entra ID, Exchange, Azure Virtual Desktop, Windows 365, SharePoint, and Intune.
  • Excellent knowledge of standard solutions and the ability to translate them into customer environments.
  • Ability to support complex changes, incidents, and problems.
  • Ability to answer Requests for Information (RFIs).
  • Ability to perform operational-level stakeholder management.
  • Fluent Dutch is mandatory because assignments are conducted fully in Dutch.
  • Willingness to continuously learn and apply new technologies.
  • A PES screening is part of onboarding.

Responsibilities

  • Advise customers on the use of AI and automation and adapt standard solutions to their organizational context.
  • Ensure technical choices align with customer roadmaps and objectives.
  • Monitor the technical quality of the environments under responsibility and act as the technical point of contact for customer environments and internal stakeholders.
  • Lead onboarding initiatives using standard designs and runbooks, supporting stable and future-proof implementations.
  • Identify automation opportunities, assess complex changes, and develop scalable solutions.
  • Develop use cases such as predictive maintenance, AI-driven support including chatbots, and workflow optimization, ensuring practical value.
  • Advise customers using in-depth knowledge of the Sogeti Smart Workspace solution.

Desired Qualifications

  • Coach the team within a learning organization.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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