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The Cheesecake Factory

Restaurant chain with extensive dessert menu

Host

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timePhiladelphia, PA, USA$12.50 - $16.50 /hrIn-person

About the Job

Requirements

  • Previous restaurant, hospitality, customer service, or food service industry experience is preferred.
  • Strong communication and interpersonal skills with a focus on guest service.
  • Dependability, dedication, reliability, punctuality, and a strong work ethic.
  • Adaptability and patience in providing guest relations.
  • Ability to lift up to 35 pounds, stand for extended periods, and continuously bend, reach, and twist.
  • Must be at least 18 years old.

Responsibilities

  • Warmly greet guests and create a positive first impression.
  • Use a floor plan and follow a seating rotation to assign tables and promote guest satisfaction.
  • Provide accurately quoted wait times and manage reservations to support smooth guest flow.
  • Support front-of-house operations and teamwork to enhance the overall guest experience.
  • Answer phones promptly and help guests with general questions.
  • Follow instructions with attention to detail and consistency.
  • Take ownership of side work and closing tasks.
  • Multitask and work under pressure while maintaining cleanliness and organization.
  • Work with speed and efficiency in a fast-paced, full-service restaurant.

Desired Qualifications

  • Previous restaurant, hospitality, customer service, or food service industry experience.

About the Company

The Cheesecake Factory

Restaurant chain with extensive dessert menu

The Cheesecake Factory runs casual-dining restaurants with a wide menu of entrées and desserts, built on a family bakery legacy. Guests order large portions, with cheesecakes and other pastries playing a central role in the dining experience; the model scales from a wholesale bakery to restaurant locations with a consistent kitchen and menu. It stands apart by marrying a dessert-focused identity with a very large, eclectic menu and a bakery-origin story that helped it grow into a publicly traded chain (CAKE). Its goal is to expand into a nationwide brand known for generous portions and a broad, dessert-forward menu.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1978

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