Medtech Supply Chain Business Adoption Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Technology Program/Portfolio Management

Job Category:

Professional

All Job Posting Locations:

Diegem, Flemish Brabant, Belgium, Wokingham, Berkshire, United Kingdom, Zug, Switzerland

Job Description:

Johnson & Johnson Services Inc. is recruiting for a MedTech Supply Chain Business Adoption Lead. This position can be based in Raritan, NJ; New Brunswick, NJ or internationally in Pinewood, UK; Zug, Switzerland or Diegem, Belgium.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R-106339

EMEA Locations - Requisition Number: R-107226

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Job Description

The Business Adoption Lead will report to the Business Adoption Director and be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a consistent SAP S/4 HANA implementation.

Role Purpose

The Business Adoption Lead is accountable for executing the Transcend deployment organizational change management strategy to enable successful adoption of business and technology change. The role provides strategic direction, governance and integration across change impacts, communications, engagement, training, readiness, role mapping, transition and sustainment. It works with programme and business leaders to build ownership, align delivery teams and ensure the organisation is prepared to realize the intended value of the transformation.

Key Responsibilities

• Govern and deliver the programme change management strategy, approach, roadmap and standards.
• Facilitate alignment and sustained engagement across programme, business and value stream leadership.
• Lead and coordinate the Business Adoption team across change impacts, personas, communications, engagement, training, readiness, change networks, role mapping, access management, transition and sustainment.
• Establish integrated change governance, decision-making forums, tools and templates for value stream and regional deployment teams.
• Maintain a programme-level view of change impacts, stakeholder groups, adoption risks, dependencies and readiness.
• Advise programme leadership on the pace of change, progress against milestones, emerging risks and required mitigation.
• Partner with value stream teams, People and Culture, training, technology and deployment partners to ensure aligned and integrated delivery.
• Enable value streams and business leaders to own, sponsor and sustain change within their areas.
• Oversee training strategy, needs analysis, curriculum, material development, scheduling, logistics and deployment.
• Direct the development and delivery of communications, engagement activities and change network interventions.
• Coordinate readiness assessments and executive readouts, using evidence to support go-live and deployment decisions.
• Continuously re-align leaders and stakeholders to maintain business and programme readiness and support value realization.
  

Key Relationships

Programme Lead; Solution Architect; Value Realization Lead; Data and Analytics Lead; Technology Process Owners; Global Process Owners; Process Change Lead; Deployment Lead; Release Change Lead; value stream leaders; People and Culture partners; training teams; regional deployment teams; and business leadership.

Skills and Capabilities

• Deep expertise in organizational change management, business adoption and readiness.
• Strong strategic thinking, with the ability to translate programme objectives into an integrated and practical change plan.
• Proven ability to lead workshops, group sessions, executive discussions and training interventions.
• Excellent stakeholder management, influencing and relationship-building skills across complex, global organizations.
• Sound judgement, professional discretion and confidence making independent decisions.
• Strong issue identification, risk assessment, problem-solving and mitigation capabilities.
• Ability to coordinate multidisciplinary teams and maintain alignment across interdependent workstreams.
• Clear, credible and adaptable communication with senior leaders and diverse stakeholder groups.
• Ability to develop functional expertise, reusable methods, templates and tools.
  

Experience and Qualifications

• Minimum of a Bachelor’s Degree is required. MBA or Master’s Degree is preferred
• Minimum of 8 years professional work experience is required.
• Significant experience leading organizational change for large-scale business and technology transformation programmes.
• Demonstrated experience designing and implementing change strategies across multiple functions, value streams, regions or deployments.
• Practical experience across stakeholder engagement, communications, learning and training, change impact assessment, readiness and sustainment.
• Experience advising senior leaders and governing programme-level change risks, milestones and outcomes.
• A recognized change management qualification or equivalent practical experience is desirable.
  

Measures of Success

• Leaders and value streams demonstrate clear ownership of change and adoption outcomes.
• Change impacts, risks, dependencies and readiness are visible, actively managed and escalated appropriately.
• Communications, engagement and training are delivered to the right audiences at the right time.
• Business readiness supports deployment milestones and successful transition to new ways of working.
• Adoption indicators and stakeholder feedback show sustained use of the new processes, roles and technology.
• Business adoption activity is integrated across programme workstreams, regions and deployment teams.

Other

• May require up to 20% domestic and/or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Required Skills:

Preferred Skills:

Analytics Dashboards, Consulting, Customer Alignment, Data Analysis, Developing Others, Information Technology Strategies, Lateral Leadership, Organizing, Process Improvements, Product Portfolio Management, Project Management Methodology (PMM), Project Management Office (PMO), Risk Assessments, Robotic Automation, Strategic Thinking, Technical Credibility, Training People