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Concentric

Security services and intelligence solutions

Residential Security Agent

Security Guarding & PatrolConfirmed live in the last 24 hours
Part-time

About the Job

Requirements

  • Hold a current California state guard card.
  • Hold a current CPR/AED/First Aid certificate.
  • Have a successful track record in a high-touch customer service environment.
  • Demonstrate professional bearing and customer service skills.
  • Adapt well to fast-paced environments with changing circumstances, direction, and strategy.
  • Demonstrate high ethical standards and the ability to handle highly confidential and sensitive information with judgment, discretion, and diplomacy.
  • Have excellent written and verbal communication skills.
  • Be skilled in synthesizing facts, concepts, and principles.
  • Demonstrate emotional intelligence and a customer-focused approach.
  • Hold a valid driver's license.
  • Be physically capable of patrolling a large property almost entirely on foot, covering long distances and navigating physically demanding terrain, and assisting a client who is injured or needs evacuation.
  • Wear hair in a secure, controlled style while on duty so it does not obstruct vision, interfere with equipment, or create a physical safety risk; facial hair must be clean-shaven or kept neat while on shift.

Responsibilities

  • Support threat management and emergency response and serve as the first point of contact for client security needs.
  • Monitor and manage camera systems, access control technology, and other security tools.
  • Monitor critical facility functions as assigned by the client.
  • Advise and take action to address unknown visitors, phone calls, and other contacts.
  • Maintain rapport and open communication about client needs, support requests, service issues, and deliverables.
  • Provide customer service to clients, guests, and staff.
  • Ensure client deliverables are met across the full suite of security services.
  • Proactively communicate with clients about risks to personnel, property, or privacy.
  • Complete any client-required plans, surveys, or reports.
  • Assist with customer service issues to ensure a consistently high level of service.
  • Communicate courteously and professionally with co-workers, management, clients, and others.
  • Comply with applicable regulations, policies, work procedures, and instructions.

Desired Qualifications

  • Have operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams.
  • Have executive protection and/or tactical training (military or law enforcement).

About the Company

Concentric

Security services and intelligence solutions

Concentric is a risk management firm that provides security services and intelligence solutions to protect people and assets around the world. Its offerings combine security operations and intelligence to safeguard principals, employees, and properties, with services that are tailored to each situation. The company emphasizes sustainability by delivering carbon-neutral services and holding Platinum Member status with the Green Business Bureau, highlighting its commitment to environmental responsibility. Concentric differentiates itself through its status as the largest independent security firm on the West Coast, its long-standing trust among prominent individuals and corporations, and its leadership in green security practices, including invitation to the Green Business Bureau Members' Advisory Council (top 1% of members). Its goal is to help clients stay safe worldwide by providing reliable, customized protection while advancing responsible, carbon-neutral security services.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Kirkland, WA
Founded
2005

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