Global Custody Tax Product Manager, Vice President - Investor Services

Job summary:

Tax Product Management is part of the Product Management function focusing on the management and control of the Global Custody & Direct Custody business with the specific aim, along with the Business leads, Operations, Product Control function and the Client teams to run the Custody Tax function end to end. This team has responsibility for the definition, ownership and business management of custody tax related matters within the Custody business.

Job responsibilities:

• Monitoring and management of implementation of tax changes within primarily the Swiss market but wider EU responsibilities also.  Assess impact to product and service offering to custody business locations and their respective clients.  Manage appropriate internal and external communications.
• Management of the oversight model ensuring that tax regulations and associated reporting obligations are met locally.  Review and refine the oversight model resulting from changes in market requirements and/or business structure.
• Maintenance of relevant internal / external materials reflecting current state of local law, treaty, including entity level taxation of various types of investor
• Management of tax information in JPMorgan’s Tax Intelligence platform
• Working with advisor, industry participants and service providers to oversee the tax service in the local market
• Participate in relevant industry associations
• Drafting of market flashes and associated policies, tax product materials, etc.
• Collaboration with the Operations and Corporate Tax teams to assess the impact of Market & Regulatory developments on the  Custody Tax product offering.  Ensure that resultant solutions meet agreed requirements / standards.
• Definition and implementation of new and / or enhanced tax product features and functions
• Support client requests that require a change to the custody tax service offering.  Conduct business assessments, define / create solutions and manage the implementation.

• Build and maintain positive relations on behalf of the Bank with the Swiss Federal Tax Administration. Ensure participation at local Industry Working Groups & foster relations with local tax advisory Firms.

Required qualifications, capabilities, and skills:

• Ability to steer process change, from the definition of initial requirements through to the delivery of the end solution. 
• Significant experience working in a professional services firm, a financial services firm, and/or product management role.
• Knowledge of Securities Taxation and the services delivered by a Custodian.
• Demonstrated ability to think strategically with respect to product strategy and development agenda.
• Proven expertise in developing, prioritising and delivering business solutions.
• Strong presentation skills and demonstrable client facing experience.
• Experience working in the European region both in terms of client engagement and preferably Tax Authority liaison;

• Ability to work independently in country and also effectively in a matrix organisation.

Preferred qualifications, capabilities, and skills:

• Experience in managing and influencing key business partners and cross-functional stakeholders for the delivery of the services.
• Excellent communication, influencing and negotiation skills with the ability to establish and communicate the Custody Tax strategy.
• Strong organisational and planning skills and a track record of delivery.
• Understanding of commercial aspects of the custody business.