speakit

Digital dictation and speech recognition solutions

Danish Customer Advisor

Customer SupportConfirmed live in the last 24 hours

Full-timeLarnaca, Cyprus

About the Job

Requirements

Native or proficient Danish speaker at C2 level.
B2-level English proficiency.
Strong communication skills and excellent phone communication.
Excellent listening and writing skills.
Analytical and problem-solving skills.
Customer-oriented mindset and willingness to learn.
Must be an EU citizen or hold a valid work permit for Cyprus.
Must be willing to relocate to Cyprus.

Responsibilities

Provide specialized customer support to Danish-speaking customers via phone, email, and chat.
Resolve customer inquiries at first contact whenever possible.
Answer customer questions in a courteous, friendly, and professional manner.
Assist customers with digital services, platforms, applications, and websites.
Troubleshoot technical issues and find effective solutions.
Handle customer requests and complaints while ensuring a positive customer experience.
Escalate complex cases to the appropriate internal team or external partner when necessary.
Meet customer service quality, compliance, and productivity targets.
Build positive relationships with customers and provide a high level of customer satisfaction.

Danish Customer Advisor - Larnaca

speakit · Larnaca, Cyprus · Full-time · Posted 2026-10-09

Workplace: on_site

Department: Danish

Description

Are you a fluent Danish speaker looking for an exciting opportunity in Cyprus? We are looking for Danish speakers to join our Customer Support Team and provide high-quality assistance to customers of a leading international digital services company!

Responsibilities

Provide specialized customer support to Danish-speaking customers via phone, email, and chat
Resolve customer inquiries at first contact whenever possible
Answer customer questions in a courteous, friendly, and professional manner
Assist customers with digital services, platforms, applications, and websites
Troubleshoot technical issues and find effective solutions
Handle customer requests and complaints while ensuring a positive customer experience
Escalate complex cases to the appropriate internal team or external partner when necessary
Meet customer service quality, compliance, and productivity targets
Build positive relationships with customers and provide a high level of customer satisfactio

Requirements

Native or proficient Danish speaker (C2 level)
B2-level English
Strong communication skills and excellent phone communication
Excellent listening and writing skills
Analytical and problem-solving skills
Customer-oriented mindset and willingness to learn
EU citizenship or a valid work permit for Cyprus
Willingness to relocate to Cyprus

Benefits

Competitive compensation package
Performance bonuses
Paid professional training
Relocation and accommodation support
International and multicultural working environment
Career growth and development opportunities

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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