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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager

Medical, Clinical & VeterinaryPosted on Nov 11
Full-timeSan Francisco, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years of experience in patient care delivery is required.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field, together with a minimum of two years of experience in business operations, clinical health care, or a directly related field, is required; alternatively, a minimum of three years of experience in business operations, clinical health care, or a directly related field is required.
  • A minimum of one year of experience in a leadership role, with or without direct reports, is required.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Support investigations into patient, family, or member concerns about patient care and services.
  • Collaborate with physicians, outside health care providers, and other health care team members to provide safe, optimal patient care across the care continuum.
  • Allocate resources in assigned clinical areas to support appropriate assignments and utilization, and supervise equipment, supply, and medication use and maintenance.
  • Support a safe environment for patients and employees; maintain clinical expertise and required competency and licensing; provide clinical supervision; direct unit care; delegate duties within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities; provide feedback, mentoring, coaching, and training; support performance-management guidelines; promote collaboration; and delegate tasks and decisions with appropriate guidance and scope.
  • Supervise and coordinate daily work-team or unit activities, monitor work assignments, ensure compliance with policies and procedures, align team efforts and standards, measure progress, resolve escalated issues, develop work plans, coordinate resources, remove obstacles, and recommend operational improvements.
  • Supervise hospital administrative functions supporting patient care, including team meetings and management decisions, action items, utilization and productivity, data collection and interpretation, patient and workplace safety, labor relations, quality and risk management, survey readiness, mock rounds, audit documentation, and decisions involving staffing and patient placement to meet budget targets.
  • Manage care-delivery operations and programs in a 24/7 environment by supporting complex workstreams, supervising data collection, coordinating direct-care operations and resources, supervising multidisciplinary teams and accountability, implementing emergency-preparedness and recovery plans, training staff for emergencies, and coaching delivery of nursing services and patient care to cost, quality, clinical, and utilization standards.
  • Supervise operational and technology-process improvements by executing cross-functional strategic projects, addressing escalations and quality or safety issues, monitoring integrated-care strategic plans, and tracking project performance metrics.
  • Ensure safe, quality, standardized 24/7 care by monitoring continuous improvement in clinical practice and operations, ensuring compliance with legal and regulatory requirements, and contributing to systems and methods for evaluating and improving patient care within the department and across the care continuum.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association is preferred.
  • Certification from the American Nurses Credentialing Center in a related practice area is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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