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Trusted Shops

E-commerce trustmark, protection, reviews SaaS

Senior Product Manager Growth

Product ManagementPosted on Nov 11
Full-timeNo salary listed

About the Job

Responsibilities

  • Own growth outcomes by defining goals and translating them into a focused product and experimentation strategy with measurable key performance indicators.
  • Identify growth opportunities using quantitative data, customer insights, market trends, and experimentation across acquisition, activation, engagement, retention, conversion, and monetization.
  • Build and prioritize a growth roadmap, balancing quick experiments with larger strategic bets.
  • Develop hypotheses, design experiments, evaluate results, and determine what to iterate, scale, or stop.
  • Turn successful experiments into scalable products, sustainable capabilities, and customer experiences.
  • Partner with Engineering, Design, Data, Marketing, and Commercial teams to execute opportunities and align teams around outcomes.
  • Combine behavioral data with qualitative research to understand customer needs, motivations, and friction points.
  • Define success metrics, evaluate impact, and use data to distinguish signal from noise.
  • Explore new propositions, business models, customer journeys, and product opportunities to unlock additional growth.
  • Bring structure to ambiguous problems, communicate with stakeholders, challenge established thinking, and help raise the bar for product management across the organization.

About the Company

Trusted Shops

E-commerce trustmark, protection, reviews SaaS

Trusted Shops provides a subscription-based set of trust and conversion tools for European online retailers. Shops subscribe and pass an audit to earn the Trustmark, then offer a 30-day Buyer Protection and maintain a verified-purchase review system that can feed Google star ratings in ads and search results. They also offer AI tools for sentiment analysis and a Smart Review Assistant, along with legal services to help ensure e-commerce compliance. The goal is to help online retailers gain consumer confidence, increase conversions, and build customer loyalty across Europe.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cologne, Germany
Founded
1999

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