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Full-Time

Sr People Ops Spec I

Confirmed live in the last 24 hours

SimpliSafe

SimpliSafe

11-50 employees

Customizable home security systems and monitoring

Consumer Software
Consumer Goods

Junior, Mid

Richmond, VA, USA

Category
Supply Chain Management
Operations & Logistics
Requirements
  • Bachelor's degree and/or 1-3 years of experience in HR
  • Clear and concise communication skills (written and verbal)
  • Excellent planning, organizational, and time management skills
  • Ability to make confident decisions with a sense of urgency
  • Manager daily independent work
  • Good knowledge of Google Suite to create slide decks, employee related documents, etc., and expertise in remote working tools such as Zoom.
  • Demonstrated ability to maintain confidentiality of sensitive information
  • General knowledge of HR process/compliance
  • HR information systems experience preferred
  • Powerful drive to learn and contribute
  • Customer service mindset
  • Comfort with data comprehension and storytelling
Responsibilities
  • Serve as the gateway for employee questions and needs with regard to People programs, policies and processes
  • Provide critical administrative support to ensure smooth delivery of new and ongoing People Programs; assist with implementation of and education for our HR platforms and systems
  • Partner with larger People team to manage and triage employee relations matters; escalate high priority issues as needed
  • Advance and scale People team programs and insights through data maintenance, reliable documentation, auditing processes, and proactive employee communications
  • Support new hire onboarding and orientation across all locations
  • Partner with other employee-facing teams (e.g., Payroll, IT, Legal, Office Management) to provide a centralized hub for best-in-class employee experience
  • Maintain employee files, necessary documentation and data management
  • Champion company values, vision, and standards of conduct

SimpliSafe provides home security systems designed to protect homes and businesses from various threats, including intrusions and fires. Their product range includes security cameras, video doorbells, smart locks, and sensors that detect motion and broken glass. Customers can customize their security systems to meet their specific needs. SimpliSafe primarily targets residential customers but also serves small businesses. The company generates revenue through the sale of security hardware and subscription-based monitoring services, which offer 24/7 professional monitoring and emergency dispatch. What sets SimpliSafe apart from competitors is its wireless installation, long battery life, and features like visual verification of alarms, which can expedite police response. Their systems are user-friendly, often set up in minutes with step-by-step guidance. The goal of SimpliSafe is to provide accessible and effective security solutions for both homes and small businesses.

Company Stage

Seed

Total Funding

$587M

Headquarters

Boston, Massachusetts

Founded

2006

Growth & Insights
Headcount

6 month growth

4%

1 year growth

10%

2 year growth

24%
Simplify Jobs

Simplify's Take

What believers are saying

  • The introduction of AI-driven features like Live Guard Outdoor Monitoring and Smart Alarm Indoor Camera positions SimpliSafe as a leader in innovative home security solutions.
  • Strategic partnerships with companies like LifeLock and Horace Mann expand SimpliSafe's market reach and enhance its product offerings.
  • The appointment of Rebecca Zavin as CTO brings experienced leadership to drive further technological advancements and product innovation.

What critics are saying

  • The home security market is highly competitive, with numerous players offering similar products and services, which could impact SimpliSafe's market share.
  • Reliance on subscription-based revenue means that economic downturns or increased competition could lead to higher customer churn rates.

What makes SimpliSafe unique

  • SimpliSafe's customizable security systems and wireless installation set it apart from traditional, hardwired security solutions.
  • The integration of AI technology for proactive crime prevention, such as the Smart Alarm Indoor Camera, offers a unique value proposition in the home security market.
  • Their dual revenue model of hardware sales and subscription-based monitoring services ensures a steady income stream and customer retention.

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Benefits

Health Insurance - A comprehensive plan provides peace of mind for you and your family.

Employee assistance program - Help through the difficult situations that come up at work and at home.

Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.

401(k) - Saving for your future in the present.

Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.

Life and disability insurance - Coverage for when you need it most.