UF Health

Medical Assistant/Customer Service Representative-Pediatric Cardiology

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeJacksonville, FL, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required at time of hire.
Completion of an MA program accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board is required.
Certified Medical Assistant (CMA) certification is required, or must be obtained within six months.
Basic Life Support (BLS) certification from the American Red Cross or American Heart Association is required at time of hire.
One year of medical assistant experience is preferred.
Two to four years of clerical or customer service experience, ideally in a healthcare-related industry, is preferred.
One year of experience with third-party payors and computer experience entering and reviewing data are preferred.
A Medical Terminology Certificate at time of hire is preferred.

Responsibilities

Take patients' vital signs, prepare patients for the provider's care, and assist with patient examinations or treatments.
Document all entries in the medical record, electronic or hard copy, including signature, date, and time.
Administer medication as directed by and under the direct supervision of a licensed physician.
Observe and report patients' signs or symptoms, and collect routine laboratory specimens as directed by the provider.
Administer basic first aid.
Participate in performance improvement projects.
Participate as an active care team member in the coordination of patient care.
Provide customer service to patients, staff members, and other customers.
Travel to other clinics as needed. Additional duties may vary.

Overview

Description:

A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician

Responsibilities

Job Requirement:

Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments
Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.
Administer medication as directed by and under the direct supervision of licensed physician
Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.
Administer basic first aid.
Participates in performance improvement projects.
Participates as an active care team member in the coordination of patient care.
Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers

Qualifications

Qualification:

Experience Requirements:

1-year - Medical assistant – preferred

2– 4 years clerical/customer service experience, ideally in a health care related industry - preferred

1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred

Certification/Licensure Requirements:

Certified Medical Assistant (CMA) required - or within 6 months

Basic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association

Medical Terminology Certificate preferred - at time of hire

** Additional Details **

A requirement of having completed an MA program that is accredited by the National

Commission for Certifying Agencies, a national or state medical association, or an agency

approved by the board

Education Requirements:

High School Diploma / GED Required at time of hire

Additional Details:

May travel to other clinics under additional duties

Additional Duties:

Additional duties as assigned may vary.

UFJPI is an Equal Opportunity Employer and Drugfree Workplace

About the Company

UF Health

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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