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Walmart

Sells groceries and essentials in stores and online

Overnight Stocking Coach

Retail Store ManagementPosted on Nov 10
Full-timeKernersville, NC, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • At least two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments, including Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, and providing feedback through Tour to Teach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams.
  • Model and demonstrate customer service standards by following and demonstrating the One Best Way service model and supporting customer service initiatives, including Store of the Community and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies; and provide process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing and evaluating profit-and-loss statements, and managing and assisting with budgeting, forecasting, and expense control to align expenses with sales.
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently and effectively, and promoting a sense of belonging.
  • Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments; develop and maintain relationships with key stakeholders; and support plans and initiatives that meet customer and business needs.
  • Identify and communicate goals and objectives, build accountability, measure progress, identify and address improvement opportunities, demonstrate adaptability, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by implementing action plans, supporting the Open Door Policy, and providing guidance on business processes and practices.
  • Build high-performing teams and create a workplace where associates feel seen, supported, and connected, with opportunities for all associates to thrive and perform.
  • Work collaboratively to build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
  • Put customers first, adapt to how, where, and when they shop, and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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