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P.F. Chang's

Casual-dining Asian cuisine with delivery

Executive Chef / Kitchen Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeVictor, NY, USA

About the Job

Requirements

  • Requires 3–5 years of restaurant management experience with leadership responsibility for restaurant and culinary operations, financial performance, team development, and Guest experience.
  • Must be able to thrive in a fast-paced environment, exercise sound judgment, lead cross-functional teams, and develop leaders and Team Members.
  • Requires a proven ability to drive sales growth, meet KPI and EBITDA targets, and identify local growth opportunities.
  • Requires strong kitchen operations and food production knowledge, including experience in food quality, inventory management, cost of goods, and P&L management.
  • Requires proficiency with POS, corporate software, delivery, inventory, and reservation platforms.
  • Must maintain required Food Protection Manager, Alcohol Manager, and applicable state and local food safety certifications.
  • Must complete company-required training accurately and on time.
  • Must possess and maintain a valid driver's license and be able to perform duties involving shift coverage, bank deposits, local restaurant marketing activities, attendance at training and business meetings, and travel between restaurant locations as needed.
  • Requires regular, predictable attendance and flexible availability for days, evenings, nights, weekends, holidays, and other shifts needed to support business demands.
  • Must stand and walk for extended periods; reach, bend, stoop, kneel, crouch, balance, and move throughout restaurant work areas.
  • Must regularly lift, carry, push, pull, and transport up to 30 pounds and occasionally up to 50 pounds.
  • Must work around heat, steam, smoke, cold and freezer temperatures, and moderate noise.
  • Must be able to perform the essential functions of the job with or without reasonable accommodation.

Responsibilities

  • Lead restaurant operations across hospitality and culinary; recruit, hire, onboard, coach, develop, and retain Team Members while building leadership bench strength and fostering an inclusive, accountable workplace.
  • Lead the restaurant in the Operating Partner’s absence.
  • Set standards for food and beverage quality, recipe adherence, presentation, responsible alcohol service, and Guest satisfaction.
  • Lead menu and limited-time-offer rollouts, kitchen efficiency, inventory and cost controls, and team training on culinary and beverage systems.
  • Create personalized, Guest-led experiences that anticipate needs and build loyalty.
  • Monitor Guest feedback, resolve concerns with empathy, and coach teams to deliver consistent service and brand standards.
  • Maintain a clean, safe, organized, and Guest-ready restaurant through inspections, food safety and sanitation practices, preventive maintenance, and team coaching.
  • Follow company and regulatory standards, protect company assets, and lead responses to safety, facility, or other operational incidents.
  • Manage labor, food, beverage, and controllable expenses.
  • Use forecasting, sales analysis, inventory management, and operational reporting to identify opportunities and improve results.
  • Drive sales and profit growth through sound business judgment and disciplined execution, including effective use of POS, scheduling, inventory, and reporting systems.
  • Build local community relationships and represent the P.F. Chang’s brand.
  • Support fundraising and community programs, including Dine to Donate events and the Lucky Cat Assistance Fund, and encourage Team Member participation.
  • Maintain a visible leadership presence across Front of House and Back of House operations and adapt to changing priorities in a fast-paced restaurant.

Desired Qualifications

  • General Manager experience is preferred.

About the Company

P.F. Chang's

Casual-dining Asian cuisine with delivery

P.F. Chang's is a casual-dining restaurant chain that serves Asian and Chinese cuisine. It operates through in-restaurant dining and online channels for delivery, takeout, and catering, with a rewards program, gift cards, and options for online ordering. The menu includes a variety of dishes, along with a curated selection of cocktails and an elevated wine list to complement meals. The company differentiates itself by offering a broad, globally available dining experience across multiple channels and markets, not just sit-down meals. Its goal is to provide a consistent, engaging dining experience at physical locations and through online services while building customer loyalty and expanding its reach in the U.S. and internationally.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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