Lalamove

On-demand last-mile delivery platform

Product Designer - UI/UX

Product DesignConfirmed live in the last 24 hours

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

A minimum of 4 years of relevant experience is required.
Balance business growth with customer problems and focus on measurable impact.
Understand key user interface and user experience principles, including user-centered design and design thinking.
Be comfortable working with user experience, product, and technical teams in an agile development environment.
Make evidence-based decisions and pursue incremental improvements that create larger impact.
Analyze designs by interpreting qualitative and quantitative data.
Understand how to reduce design risk and determine how much design is sufficient to ship.
Submit a portfolio along with the resume.

Responsibilities

Own the design process with partner designers and researchers as part of a cross-functional team.
Partner with researchers and designers to define and deliver new features, test concepts, and assist with final implementation.
Work with product managers to ensure proposed designs and user experience are technically achievable and serve customer interests.
Explore strategic opportunities using quantitative and qualitative insights, and address gaps when research is missing.
Generate multiple hypotheses for customer problems, from small optimizations to user-experience innovation.
Scope, design, build, and analyze experiments with developers and data analysts, focused on moving key metrics.
Create and maintain the design library alongside the internal user experience team.
Work on several projects or products simultaneously while meeting tight deadlines.
Reflect on and improve the team's processes.

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!

The Product Designer is a design expert, and have responsibility to iterate on existing, or create new design patterns. from participating in team design, scoping to prioritization discussions. The designer learns the qualitative and quantitative research, and business context behind team’s design decisions.

What you'll do:

Be part of a cross-functional team and own the design process together with a partner Designers and Researchers
Partner with Researchers and Designers to define and deliver new features, test new concepts and assist with final implementation
Work alongside Product Managers ensuring the proposed design and UX for all products is technically achievable and in the best interests of the customer
Explore strategic opportunities based on quantitative and qualitative insights, and work to fill in the gaps when research is missing
Generate multiple hypotheses to customer problems, ranging from small optimisations to innovation of the user experience
Together with developers and data analysts, you’ll scope, design, build and analyse experiments focused on moving our key metrics
Creation & Maintenance of design library alongside internal UX team
Work on several projects/products simultaneously while meeting tight datelines

What you'll need:

Minimum 4 years of relevant experience
Balance business growth and customer problems, and care deeply about the measurable impact of your work
Deep understanding of key UI/UX principles; ie. user centered design vs. design thinking
Comfortable interfacing with UX, product and technical teams in an agile development environment
Make decisions based on evidence and love making incremental improvements which lead to larger impact
Analysing your designs by interpreting both qualitative and quantitative data.
Understand how to de-risk a design, and have a good understanding for how much design is enough to ship
Reflecting on, and improving, the team’s processes is something you naturally engage in every day
Candidates must submit their portfolio along with resume.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

About the Company

Lalamove

On-demand last-mile delivery platform

Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.

Company size: 5,001-10,000
Company stage: Series F
Total funding: $2.5B
Headquarters: Sham Shui Po District, Hong Kong
Founded: 2013

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