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Medtronic

Medical device maker advancing therapies

Associate Clinical Specialist - Pain Interventions

Solution EngineeringPosted on Nov 12
Full-timeCincinnati, OH, USA$64k - $96k

About the Job

Requirements

  • A high school diploma or GED and at least 4 years of clinical or medical sales experience, or an associate degree and at least 2 years of clinical or medical sales experience, or a bachelor's degree.
  • A valid driver's license and active vehicle insurance; the driving record will be reviewed as part of the application.
  • Ability to use healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Ability to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekend, evening, or night work and possible overnight travel within the district or neighboring districts.
  • Ability to work efficiently and autonomously with little direction outside clinical events.
  • Ability to attend national meetings, district meetings, and other training as requested.
  • Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room.
  • Ability to lift up to 40 lbs.
  • Ability to sit, stand, and/or walk for 8+ hours per day, and to bend, stoop, squat, and balance frequently.
  • Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
  • Must be able to drive approximately 50% of the time within the assigned territory and may need overnight travel.
  • For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • Must possess unrestricted U.S. work authorization at hire and for the duration of employment.

Responsibilities

  • Represent Medtronic during surgical procedures by ensuring required equipment and products are available, providing technical support and device selection, and programming and testing device systems.
  • Manage patients through all phases of the clinical process and educate them about Medtronic product features and benefits.
  • Provide clinical support during surgeries, reprogramming, troubleshooting, and follow-ups in hospitals and clinics.
  • Respond promptly and appropriately to technical inquiries from customers, patients, and colleagues.
  • Maintain working knowledge of competitive products.
  • Educate and train physicians, hospital personnel, and office staff on products and therapies through one-on-one teaching sessions, formal in-services, education programs, seminars, and outside symposia as directed by leadership and quarterly plans of action.
  • Assist Management and Sales Training in educating and training new employees in the district.
  • Complete required event reporting and documentation using Medtronic technology tools.
  • Place orders with customer service for pending purchase orders and product replacements.
  • Work with materials management to collect purchase orders for cases covered within the territory or district.
  • Manage inventory for case coverage, including timely transactions when products are used, sold, or transferred; maintaining required cycle-count accuracy; executing product retrievals as instructed; turning over inventory promptly; and not implanting expired or on-hold products.
  • Contribute to quarterly goals associated with district, regional, and/or national initiatives.
  • Partner with sales representatives to achieve territory or district business goals and document quarterly activities using provided business tools.
  • Visit accounts to replenish literature and establish and maintain relationships with office staff.
  • Regularly use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet.
  • Manage business expenses and budgets effectively and within the specified timeframe.
  • Understand applicable quality policies and systems.
  • Complete new-hire therapy training as directed by Medical Education.
  • Complete corporate compliance training before its due date.
  • Work a flexible schedule and attend clinical events, potentially outside normal business hours, including weekends and after hours, as directed by the Clinical Specialist Manager.
  • Travel to cover district cases as needed and occasionally to other districts at the discretion of the Clinical Manager.

Desired Qualifications

  • Bachelor's degree in a healthcare-related field.
  • Registered nurse or healthcare professional experience in a sterile environment.
  • Clinical experience with implantable neurological products and patient care.
  • Experience servicing medical personnel on product use.
  • Experience with a medical device or pharmaceutical company and clinical experience in a specialty area such as neurology, neurosurgery, orthopedics, operating room, pain management, or home healthcare.
  • Understanding of basic reimbursement and the healthcare environment.
  • Strong organizational skills and ability to work under pressure.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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