University Operations - UCF-IT:
University Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.
UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including the Project Management Office (PMO), Infrastructure & Operations, Telecommunications, Enterprise Application Systems & Governance, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF’s strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university’s mission of teaching, learning, research, and community engagement.
The Opportunity:
UCF IT is seeking to hire an Associate Vice President and Deputy CIO. This position acts as second-in-command to the CIO. The Deputy CIO is responsible for establishing and enforcing the university-wide framework for IT policy, standards, and governance, while simultaneously providing executive leadership and oversight for all enterprise resource planning (ERP) systems and core administrative platforms. This role is crucial for ensuring that the university's technology investments are strategically aligned, operationally compliant, and effectively support the mission of UCF.
The Deputy CIO will play a key leadership role in the UCF IT Office, delivering essential technology solutions in support of the university’s goals, mission, and operations. The IT office oversees all key enterprise IT functions and services UCF-wide, including teaching and learning technologies, enterprise application development and support, the enterprise service desk, core enterprise systems, infrastructure, information security, project management, and networking. UCF IT plays a crucial role in driving key aspects of the university's strategic goals in areas that impact student success, academic and research initiatives, AI innovation, and institutional operations.
Responsibilities:
Assist the CIO with IT governance across the university, developing, maintaining, and championing the framework that guides technology decision-making, prioritization, and resource allocation.
Assist the CIO with the development, communication, and enforcement of IT policies and standards that ensure security, compliance, interoperability, and efficiency across all UCF IT services and systems.
Chair or co-chair key university-wide governance committees, ensuring transparent decision-making and broad stakeholder buy-in for major IT initiatives and changes.
Act as the CIO's delegate in internal and external forums, representing UCF IT's strategic vision, policies, and operational status.
Provide executive oversight and strategic direction for the management, operation, and enhancement of all major ERP systems and administrative platforms.
Direct the teams responsible for the university’s primary ERP environments, including the following: Workday (HCM and Financials), PeopleSoft Campus Solutions, associated historical data environments and legacy systems.
Oversee the technical infrastructure and operations specific to these platforms, including the Oracle infrastructure and related middleware.
Lead the strategy, development, and operational support for the central student and employee access platform, including the myUCF student portal.
Ensure system reliability, data integrity, and compliance for all critical administrative systems, collaborating with executive stakeholders in Human Resources, Finance, and Academic Affairs.
Advance AI innovation across UCF by partnering with leaders to move high-value ideas from exploration to enterprise-scale implementation and adoption.
Drive continuous improvement in customer service and service delivery through active engagement with university stakeholders and partners.
Collaborate closely with the other senior directors to ensure alignment between governance decisions, resource capacity, financial planning, and technology execution.
Assist the CIO in developing and executing the long-term strategic plan and vision for UCF IT.
Provide leadership and mentorship to unit directors and managers, fostering a culture of accountability, service excellence, and continuous professional development.
Minimum Qualifications:
Bachelor’s degree and 10 years of relevant experience with at least 5 years of leadership experience; or high school diploma (or equivalent) and 14 years of relevant work experience in lieu of degree, including 5+ years of leadership experience.
Preferred Qualifications:
A graduate degree in information technology, business administration, or a related field is highly desired.
Experience in higher education, particularly at an R1 institution, or in public sector/hybrid cloud environments.
Extensive knowledge of IT infrastructure, systems, and applications.
Strong ability to build and maintain effective working relationships.
Special Instructions to the Applicants:
UCF has retained Storbeck Executive Search, a national executive search firm, to assist in this search. For best consideration, applicants should submit a cover letter and resume directly to: Steve Leo, Managing Director at [email protected]
The anticipated salary for this position will fall in the range of $225,000 - $250,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF IT Information Technology
Work Schedule
Monday – Friday, 8:00am – 5:00pm
Type of Appointment
Regular
Expected Salary
$124,500.00 to Negotiable
Job Posting End Date
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email [email protected].
If an accommodation due to a disability is needed to apply for this position, please email [email protected].
