Full-Time

Fleet Admin Specialist

Posted on 9/4/2024

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides affordable green energy solutions

Data & Analytics
Automotive & Transportation
Energy

Entry, Junior

London, UK

Office based 5 days per week.

Category
Administrative & Executive Assistance
Administrative Support
Specialized Administrative Roles
Required Skills
Communications
Requirements
  • Experience working with fleet PCNs would be an advantage
  • Proven experience in an administrative role
  • Strong organisational and multitasking skills
  • Excellent communication skills, both written and verbal
  • Ability to work independently with minimal supervision
  • Attention to detail and a commitment to accuracy
Responsibilities
  • Process all incoming Penalty Charge Notices from various authorities and issuers
  • Ensure accurate logging of each PCN into the system, categorising by type (e.g. parking, speeding, toll roads, congestion charges)
  • Assign PCNs to appropriate vehicles and notify respective drivers
  • Monitor the status of all outstanding PCNs and ensure they are resolved in a timely manner
  • Maintain our database of all PCNs
  • Liaise with other team members and departments to solve queries and respond to objections from drivers
  • Ensure timely payment of valid PCNs maintaining up-to-date records
  • Assist in preparing and submitting formal appeals against incorrect PCNs
  • Track and monitor the outcomes of appeals, updating internal systems as necessary
  • Handle the recharging process promptly and accurately
  • Ensure all vehicle registration documents are accurately maintained and updated
  • Manage the process of ordering vehicle records as required
  • Regularly update and maintain vehicle information on the DVLA portal
  • Ensure compliance with all regulatory requirements relating to vehicle documentation
  • Monitor and manage recall notices, ensuring that they are communicated to the relevant parties and acted upon in a timely manner
  • Coordinate any necessary actions required to address recall notices
  • Open and process daily incoming post, ensuring that all correspondence is directed to the appropriate departments or individuals
  • Perform general administrative duties as required to support the smooth operation of the office
  • Provide administrative support to other teams with vehicle-related tasks, including document preparation, data entry, and information retrieval
  • Assist in the coordination of other logistical tasks as required

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$2.5B

Headquarters

London, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

16%

1 year growth

-5%

2 year growth

45%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into electric aircraft charging positions Octopus as a leader in green transport.
  • 'Zero Bills' initiative could increase demand for Octopus's technology in housing.
  • Partnership with Energisa opens opportunities for growth in South America's renewable sector.

What critics are saying

  • Increased competition in renewable energy may impact Octopus's market share.
  • Rapid international expansion exposes Octopus to geopolitical and regulatory challenges.
  • Reliance on Kraken platform poses risks if technological failures or breaches occur.

What makes Octopus Energy unique

  • Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.
  • The company offers a unique 'Zero Bills' proposition with Tilia and Hopkins Homes.
  • Octopus Energy's global reach includes partnerships in Brazil and electric aircraft charging.

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