IT Middleware Production Manager
About the job
- A Bachelor's degree in Computer Science, Engineering, or a related technical field is required.
- At least 10 years of experience leading engineering teams and deploying high-availability architecture solutions.
- Bilingual spoken and written expertise in Japanese and English is required to communicate with local IT teams and overseas vendors.
- Expert-level understanding and practical experience with Tomcat, Pega, EC2, containerization, and orchestration platforms.
- Experience managing, configuring, integrating, and troubleshooting ETL and data interchange platforms such as Enterprise Service Bus, MQ, and HULFT, and developing and deploying high-availability architecture solutions on these platforms.
- Familiarity with CI/CD pipelines and DevOps tools is required.
- Experience working in multi-project environments and managing concurrent development initiatives.
- Ability to coordinate with offshore development teams and manage vendor relationships.
- Understanding of data warehouse concepts, customer data management, and system integration.
- Experience architecting, designing, and delivering secure, scalable, highly available systems infrastructure, including disaster recovery sites, across hybrid and multi-cloud environments.
- Ability to plan and design infrastructure disaster recovery strategies, including BIAs, RTOs, and RPOs, and security solutions for complex cloud environments such as AWS.
- Expert knowledge of security and compliance best practices relevant to insurance or regulated environments, including encryption, SSO, automated checks, and audit trails.
- Experience leveraging AI/ML models for predictive analytics, anomaly detection, and intelligent automation within enterprise systems, particularly middleware and security.
- Expertise in conducting risk assessments, implementing preventative measures, recommending mitigation strategies, and tracking risk exceptions.
- Ability to refine processes, increase efficiency, enhance production operations, and continuously improve technical standards and development methodologies.
- Ability to articulate complex technical concepts clearly to technical and non-technical audiences, including senior leadership and key stakeholders.
- Expertise in influencing technical direction and driving cross-functional initiatives.
- At least 5 years of experience in team leadership or project lead roles.
- Experience in multi-project environments, concurrent project management, and offshore operations coordination.
- Own the Middleware operating teams and applications that provide shared services across the AIG Japan organization.
- Provide leadership to and oversight of onshore and offshore vendor resources, ensuring high-quality output, business service-level achievement, and compliance with local and international standards and processes.
- Drive the adoption of generative AI technologies in operational processes to enhance reliability, resiliency, and recoverability while ensuring robust, scalable, and secure service delivery.
- Manage relationships with locally represented India-based offshore service vendors.
- Coordinate development activities, quality standards, and deliverables with offshore teams.
- Provide technical guidance and promote knowledge transfer between onshore and offshore teams.
- Own back-end applications that provide shared services for data interchange, data transformation, document image archives, and data subscriptions, enabling business application teams to focus on industry and client requirements.
- Provide interfaces to anti-social forces and MyNumber compliance information.
- Serve as the primary point of contact for senior leadership and key stakeholders, communicating progress, risks, and dependencies related to the middleware portfolio.
- Directly lead, mentor, and manage multiple engineering teams across Web, Backend, and Platform; foster continuous learning, collaboration, and innovation.
- Define and track engineering team performance metrics, establish goals and expectations, ensure accountability for timely delivery of high-quality solutions, and use metrics to measure success and drive improvement.
- Partner with Product Management and business stakeholders to translate strategic visions into actionable roadmaps and technical solutions aligned with business needs.
- Configure, manage, and integrate middleware and data interchange platforms, including DataStage ETL, Enterprise Service Bus, and HULFT; troubleshoot platforms and set up new infrastructure.
- Define and execute a forward-looking strategic vision for the Middleware Engineering team, incorporating AI/ML to drive product enhancements and improve user experiences.
- Lead technical research and innovation and create, refine, and enforce development and architectural standards to maintain a sustainable middleware stack integrated with the broader IT ecosystem.
- Direct the design, implementation, and enhancement of application security architectures, collaborating with Security and Infrastructure teams to protect against threats such as DDoS attacks.
- Architect and deliver secure, scalable, highly available systems infrastructure, including disaster recovery solutions.
- Advise management on application and supporting technology purchases and environment upgrades or modifications.
- Experience or familiarity with generative AI development tools such as Claude Code and GitHub Copilot.
- Experience with data warehouse, workflow management, or insurance-related applications.
About the company
AIG underwrites property and casualty insurance for businesses and individuals, covering losses from damaged assets, legal claims and personal accidents. Its commercial policies span risks such as cyberattacks, shipping losses and aviation accidents, while personal coverage includes accident and health insurance and protection for valuable homes. Brokers and agents connect clients with insurers that assess risks, set premiums and handle claims under each policy's terms. The group earns insurance premiums and investment income on assets held to meet future claims. Its operating roots date to Shanghai in 1919, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1919
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Simplify's Take
What believers are saying
- Underwriting supports stability: AIG's August 2026 results reported $686 million in quarterly General Insurance underwriting income, up 10%.
- Eligible U.S. staff receive career support: AIG lists tuition reimbursement alongside learning and development in its benefits package.
- Early-career underwriters build skills: AIG's two-year Underwriting Program runs alongside its Insurance Academy.
What critics are saying
- International commercial margins weakened: AIG's August 2026 results showed quarterly underwriting income down 33% despite 11% net-written-premium growth.
- Employees face restructuring exposure: AIG explicitly lists outsourcing and workforce reductions among its operating-model tools.
- Legacy claims complicate forecasting: AIG flags greater uncertainty in asbestos and pollution liabilities and related reinsurance recoveries.
What makes AIG unique
- Cross-border servicing has scale: AIG coordinates coverage across over 200 countries and jurisdictions through local insurers.
- Captive expertise runs deep: AIG manages customer-owned insurance companies through licensed operations in 12 domiciles.
- Lexington tackles unusual risks: AIG's surplus-lines insurer has flexibility to tailor insurance prices and policy terms.
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Benefits
Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account
Company News
American International Group has completed a €1.125 billion euro-denominated senior note offering in two tranches. The company issued €625 million in 4.250% notes due 2031 and €500 million in 4.750% notes due 2036, both closing on 24 September 2026. The underwriting agreement, executed on 15 September, included Deutsche Bank AG London Branch, J.P. Morgan Securities, BNP Paribas, and Citigroup Global Markets as lead underwriters. The Bank of New York Mellon serves as trustee for both tranches. Sullivan & Cromwell provided a legal opinion confirming the validity of the notes. AIG filed the details with the SEC in a Form 8-K on 24 September.
Steve Eisman, the investor known from "The Big Short", has disclosed that he owns shares in American International Group. His comments came during a podcast discussion with Cantor Fitzgerald analyst Ryan Tunis, who rates AIG as "really, really cheap". Tunis upgraded AIG to Overweight in July with a price target of $92, later trimmed to $90. This implies approximately 18% upside from the stock's recent $76.21 close, near its book value of $77.39 per share. The analyst highlighted AIG's restructuring efforts and improved underwriting operations. The insurer reported $686 million in second-quarter underwriting income, up 10% year-on-year. However, Tunis cautioned that the commercial insurance market is softening after seven years of strong pricing power. He noted that AIG's heavy exposure to large corporate accounts could face pressure as competitors chase business on price.
American International Group has launched a parametric cloud outage cyber insurance product for US clients, developed with Parametrix. The solution covers business interruption risks from third-party cloud and software service provider outages. Claims are based on predefined outage triggers and external monitoring data, designed to accelerate the claims process. The product targets US businesses heavily reliant on cloud infrastructure and software platforms. AIG, a US insurance company with a market capitalisation of approximately $39.8 billion, aims to compete for larger cyber and professional liability programmes where cloud downtime recovery is crucial. The launch aligns with the company's focus on digitalisation and specialised products. Investors should monitor upcoming quarterly disclosures for cyber or parametric premium volumes and client uptake commentary to assess the product's market traction.
AIG reported second-quarter revenue of $7.11 billion, missing analyst estimates of $7.27 billion despite 3.9% year-on-year growth. However, the insurance giant's non-GAAP earnings per share of $2 beat expectations by 3.7%. The revenue shortfall stemmed from deliberate contraction in North American property portfolios as management prioritised risk-adjusted returns amid increasing market competition. CEO Eric Andersen highlighted strong performance in accident and health products and high net worth personal lines. AIG is deploying artificial intelligence platforms to improve underwriting and claims processing whilst targeting expense ratio reductions below 30% by 2027. The company announced an acquisition of Everest Insurance's Colombia operations to expand in Latin American markets. Management maintains focus on balancing growth with profitability through disciplined underwriting and selective portfolio expansion.
American International Group (AIG) shares currently trade at $77.05, down 9% year to date despite rising 3% over the past month. The stock has delivered a 50.4% total shareholder return over three years. The most popular valuation narrative suggests AIG is 10.9% undervalued, with a fair value of $86.45. This assessment relies on the company's digitalisation and artificial intelligence initiatives across underwriting and claims, which could enhance operational efficiency and margins. AIG generated $26.7 billion in revenue and $3.2 billion in net income. However, the stock trades at 12.9 times earnings, above both the US insurance industry average of 11.3 times and its own fair ratio of 12.7 times. Key risks include climate exposure and claims inflation potentially pressuring margins.