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RFA

AI-driven MSP for financial IT operations

Virtual Chief Technology Officer

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • At least 10 years of progressive experience in information technology, consulting, managed services, infrastructure, cloud, cybersecurity, or related fields.
  • At least 5 years in a senior technology leadership, architecture, consulting, or client advisory role.
  • Strong technical knowledge across infrastructure, cloud, networking, cybersecurity, identity, public cloud AWS, Microsoft 365/Azure, and business continuity.
  • Demonstrated experience developing technology strategies, roadmaps, and long-term investment plans.
  • Ability to evaluate complex technical environments and provide architecture-level recommendations.
  • Experience working directly with senior executives and presenting complex technical topics in clear business terms.
  • Strong understanding of cybersecurity, technology risk, resiliency, and operational best practices.
  • Experience coordinating initiatives across multiple technical teams or disciplines.
  • Strong written, verbal, and executive communication skills.

Responsibilities

  • Develop and maintain multi-year technology roadmaps aligned with client business objectives.
  • Understand each client’s business, operating model, technology environment, risk profile, and future plans.
  • Identify technology gaps, risks, lifecycle issues, modernization opportunities, and future requirements.
  • Recommend appropriate architectures, technologies, platforms, and vendors.
  • Introduce technologies where they can improve efficiency, security, resiliency, or business outcomes.
  • Initiate strategic projects based on identified client needs and work with internal teams to move those initiatives into execution.
  • Provide high-level technical and architectural guidance across cloud, infrastructure, networking, cybersecurity, identity, Microsoft 365, business continuity, and related technologies.
  • Lead recurring strategic technology reviews with client executives.
  • Help clients plan and prioritize annual and multi-year technology investments.
  • Serve as a senior escalation point when significant technical or service issues require cross-functional coordination or executive involvement.
  • Work across Engineering, Security, Compliance, Projects, Service Delivery, Solutions Architecture, and other technical teams to ensure client needs are being addressed.
  • Ensure technical decisions and projects remain aligned with the client’s broader strategy.
  • Evaluate emerging technologies, including AI and automation, and identify practical opportunities for adoption.

Desired Qualifications

  • Previous experience as a vCTO, vCIO, CTO, CIO, Director of Technology, IT Director, Enterprise Architect, Solutions Architect, or senior technology consultant.
  • Experience working for an MSP or technology consulting organization.
  • Experience supporting financial-services organizations.
  • Familiarity with financial-services technology environments, vendors, regulatory requirements, and security expectations.
  • Experience with Microsoft Azure and Microsoft 365.
  • Experience with cybersecurity, disaster recovery, business continuity, and technology risk management.
  • Familiarity with AI, automation, data governance, and other emerging technologies.

About the Company

RFA

AI-driven MSP for financial IT operations

RFA is an AI-powered managed services provider for financial services firms. It uses the Titan AI platform to embed automation, monitoring, and analytics directly into IT operations, enabling proactive issue detection and resolution to prevent business disruptions. With 35+ years of experience and a presence in 14 locations, RFA offers managed cybersecurity, compliance, cloud, and end-user services tailored for fast-moving, highly regulated organizations. Unlike vendors that offer AI as a separate add-on, AI is built into every layer of its operations. The company aims to help client teams focus on core business priorities by keeping IT operations secure, compliant, and efficient.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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