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GEA Group

Global provider of processing equipment

Field Service Engineer

Equipment Field ServicePosted on Nov 11
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • A university degree in one of the main engineering fields is required.
  • At least 5 years of relevant technical service or maintenance experience is required.
  • Strong technical service and maintenance knowledge is required.
  • Familiarity with GEA service offerings and local market requirements of different customer groups is required.
  • Excellent written and verbal communication is required.

Responsibilities

  • Serve as the first point of customer contact for service execution.
  • Execute maintenance work, planned service, and breakdown service.
  • Execute and support installation, supervision, commissioning, maintenance, and training at customer sites.
  • Search for solutions to customer issues within GEA, including business units and factories.
  • Achieve targets on service deliverables, key performance indicators, and service revenue.
  • Partner with service sales engineers, service technicians, and other team members to identify upsell and cross-sell opportunities to maximize revenue and improve the customer experience.
  • Execute the area's strategy and provide reliable country or cluster service execution.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Düsseldorf, Germany
Founded
1881

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