Field Service Engineer
GEA Group
Field Service Engineer
GEA Group
Global provider of processing equipment
Responsibilities / Tasks
The Service Technician covers the service execution (field service) in the different BU’s of the Division. He/she is responsible for executing the strategy of the area and provide a reliable country /cluster service execution. The company is seeking an experienced technical service engineer with experience-Delivery of top-quality service execution in BU.
First point of customer contact for service execution
Execute maintenance works, planned service and breakdown service.
Execute and support installation, supervision, commissioning, maintenance and Training at site
Searches for solutions to the issues present at customer inside GEA world (BU, Factories)
Achieve set targets on service deliverables / KPIs / Service revenues.
Operate in partnership with service sales engineers, service technicians and other team members to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
Your Profile / Qualifications
What will you find being part of GEA?
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GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.
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