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The Vitamin Shoppe

Omnichannel retailer of vitamins and supplements

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeCapitol Heights, MD, USAIn-person

About the Job

Requirements

  • A valid driver's license is required.
  • At least 3–5 years of retail experience is required.
  • At least 1 year of retail management experience is required.
  • A high school diploma, GED, or equivalent combination of experience is required.
  • The candidate must be able to manage staff to exceed sales goals while meeting payroll goals.
  • The candidate must be able to identify top talent, create teams, and train, develop, and retain employees.
  • The candidate must be able to think through complex issues, allocate time, and execute multiple tasks amid changing priorities.
  • Proficiency with retail systems for point-of-sale, scheduling, and inventory is required, along with comfort learning new technology platforms.
  • The role requires mobility on the sales floor for extended periods.

Responsibilities

  • Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering long-lasting customer relationships.
  • Drive top-line sales through effective floor leadership, merchandising, and customer engagement strategies.
  • Attract, recruit, and retain talent.
  • Foster accountability and ownership through regular coaching and feedback.
  • Develop a high-performing team of Health Enthusiasts who deliver results.
  • Foster continuous education and support company-driven training initiatives.
  • Achieve and exceed daily sales and productivity goals while developing others to do the same.
  • Lead and instill a strong focus on conversion, units per transaction, average transaction value, and sales per hour.
  • Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive top-line sales.
  • Create external community relationships and grassroots events that grow sales.
  • Lead with integrity, take responsibility, and hold the team accountable.
  • Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, and keep shelves full and products properly priced.
  • Attend company-sponsored educational conferences as required.
  • Perform additional duties as required.

About the Company

The Vitamin Shoppe

Omnichannel retailer of vitamins and supplements

The Vitamin Shoppe is a health and wellness retailer that sells nutritional supplements and related products. It uses an omnichannel approach with about 700 company-owned stores and a large online catalog, carrying items from 700+ brands plus its own private-label lines like Bodytech, plnt, and ProBioCare. It distinguishes itself with a very broad product selection, a private-label lineup, and a 2021 franchise program that lets independent operators run fully omnichannel stores and earn commissions. Its goal is to help health-conscious consumers reach wellness objectives by providing convenient access to a wide range of dietary supplements through both in-store and online channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
North Bergen, NJ
Founded
1977

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