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IHG

Global hotel company

Front Office Supervisor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeJapanIn-person

About the Job

Requirements

  • Approximately five or more years of work experience.

Responsibilities

  • Provide guest service at the front office, including check-in and check-out.
  • Register guest information and provide guest services, concierge services, and telephone services.
  • Instruct and supervise the front-office team and conduct training.

Desired Qualifications

  • Graduation from a hotel-related vocational school is desirable.
  • Business-level Japanese reading, writing, and speaking skills are desirable.
  • Business-level English reading, writing, and speaking skills are desirable.
  • Experience using Opera is welcomed.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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