R1 RCM

Technology-driven revenue cycle management for providers

Employee Relations Senior Specialist - HR

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

Proven Employee Relations and/or Human Resources Business Partner experience.
Ability to prioritize and execute programs and transactions in a fast-paced environment.
Strong written and verbal communication and interpersonal skills.
Strong customer focus and understanding of a strategic business viewpoint.
Strong coaching and influencing skills.

Responsibilities

Deliver Employee Relations services across R1 locations through ServiceNow query management, tiering support, and other sources.
Design and lead structured listening posts, employee skips, and focus group discussions.
Proactively manage and resolve employee grievances and queries.
Support business leaders in conducting constructive and progressive performance management discussions.
Work with business leaders on performance improvement issues by collecting information, participating in reviews of performance improvement documents, and making recommendations.
Assist in managing Employee Relations cases, including disciplinary issues, grievances, involuntary exits, leaves of absence, and sensitive or high-risk matters, through successful closure.
Ensure consistent approaches and resolutions to employee concerns, with high-quality documentation and report preparation.
Report Employee Relations cases monthly through the internal site tracking log.
Keep HR Business Partners and other Employee Relations Advisors informed about the progress of employee relations matters at the site.
Share site-level data insights from trends observed through focus groups, listening posts, Employee Relations case logs, and other sources.
Actively participate in implementing and communicating policies, procedures, and programs.
Work on HR projects.

Desired Qualifications

Preferred 5–7 years of work experience.

Senior Specialist - Employee Relation Role Summary:

The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.

The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.

Roles and Responsibilities –

· ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.

· Design and lead structured listening posts, employee skips, focus group discussions.

· Proactive management and resolution of employee grievances and queries.

· Support business leaders in conducting constructive and progressive performance management discussions

· Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.

· Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure

· Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.

· Report out ER cases monthly via the internal tracking log for the site.

· Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.

· Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.

· Take an active role in implementation and communication of policies, procedures, programs.

· HR Projects

Key Competencies –

· Proven Employee Relations and/or HR Business Partner experience

· Ability to prioritize, execute programs and transactions in a fast paced environment.

· Excellent written, verbal communication, interpersonal skills

· Strong customer focus with an understanding of strategic business viewpoint.

· Strong Coaching and Influencing skills.

· Preferred 5-7 years of work experience.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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About the Company

R1 RCM

Technology-driven revenue cycle management for providers

R1 RCM provides revenue cycle management solutions for healthcare providers, helping hospitals, health systems, and physician groups manage patient service revenue. Its products cover front-end, middle, and back-end processes—from registration and scheduling to coding, billing, collections, and denials management—using automation to streamline workflows. The company differentiates itself by offering end-to-end RCM services under long-term contracts with performance-based incentives, acting as a single vendor for multiple revenue-cycle needs and leveraging data-driven insights. Its goal is to cut administrative waste, improve financial performance, and enhance the patient experience so providers can focus more on patient care.

Company size: 10,001+
Company stage: IPO
Headquarters: Murray, UT
Founded: 2003

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